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time stamps, manual (6 posts)

  • Started 6 years ago by patskelly
  • Latest reply 3 years ago from Scott McGuire
  • patskelly Member

    I have learned only today to my surprise that files and directories are time-stamped as being for the GMT time zone. (Dates do appear to adopt my year-month-day format.)

    None of the online FETCH Help panels speak to time stamps or time zones, and the zone seems to be unchangable. Is this a fixed FETCH design decision?

    Related to this, is there a downloadable comprehensive user guide or manual available for FETCH? I cannot seem to find it.

    - Patrick Skelly

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Patrick,

    Actually, the timestamps displayed are not under Fetch's control. For FTP connections, Fetch simply displays the timestamps that the server sends to it and does not attempt to do any conversion.

    That's because unfortunately the FTP protocol does not provide a good way to convert timestamps from the server to the time zone of the local computer. FTP servers usually use their local time zone for stamping files, but do not tell Fetch which time zone they are using - so Fetch does not have the information it needs to correct them. That's why there is no setting for this. Fetch is at the mercy of the server.

    (For SFTP connections, we can do better and do try to display timestamps in your local time; if you are connecting using SFTP, let us know and we will investigate further.)

    So if you are seeing the timestamps in GMT, it's because that is the time zone the server is using for timestamps. If you believe this is incorrect, you should contact the folks who run the server and see if they can fix it on their end.

    If you use a different server, you'll probably find that the timestamps are set using a different timezone.

    Regarding your second question - there is not a Fetch manual per se, but the entire contents of Fetch Help are available as a single PDF file, which is sometimes easier to look in (and search in) than using the on-line help. You can download the Fetch Help PDF from our downloads page:

    http://www.fetchsoftworks.com/downloads.html

    Please let us know if you have further questions about the above.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • patskelly Member

    Scott -

    Thank you very much. The explanation of time stamps is helpful in several ways.

    And your 'not a manual per se' is very well organized and hereby anointed a 'manual de facto'.

    - Pat Skelly

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Pat,

    You're welcome, and we're glad the Fetch Help PDF is suitable!

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • roxanne tremblay Member

    i dont know what to do to start can someone help me please :'(

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Roxanne,

    If you're looking for information on how to use Fetch, you should start with our introductory tutorial.

    And then let us know if you have further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

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