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TOR and IST not understood (4 posts)

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  • Started 10 years ago by guest
  • Latest reply 10 years ago from Jim Matthews
  • guest Registered Member

    I'm trying to upload a set of images to my web site using Photoshop CS web gallery generated pages. When I upload the folders containing
    the pages, thunbnails, and images the upload stops halfway through and I get a message that says: Server response: TOR not understood. Then when I click OK, another message appears that says: Server response: IST not understood. Any idea how to fix? Uploads have worked using same Adobe generated gallery before...My ISP says they're not familiar with these responses.

    Posted 10 years ago #

  • Jim Matthews Administrator

    This is probably caused by a bug in the router you use to connect to the Internet. The first thing I'd try to work around the problem is to choose "Preferences..." from the Fetch menu, click on the Firewall tab, and check the "Use passive mode transfers (PASV)" box.

    If that does not work could you choose "Fetch Transcript" from the Window menu after you dismiss the error message and post the contents. The transcript may include clues to the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • guest Registered Member

    Jim,

    You are correct about the router issue...since my last successful uploads, a new router was installed for my home network. Here is the transcript from this morning:

    Connecting to www.jimcallaway.com port 21 (10/12/04 10:00:23 AM)
    220 ProFTPD 1.2.10rc3 Server (SuperNet Of Ohio FTP Server) [65.89.48.20]
    USER jimcallaway
    331 Password required for jimcallaway.
    PASS
    230 User jimcallaway logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    PWD
    257 "/" is current directory.
    PORT 10,0,1,2,233,213
    200 PORT command successful
    LIST
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 2 jimcallaway users 512 Feb 22 2003 GeneratedItems
    drwxr-xr-x 5 jimcallaway users 512 Feb 22 2003 Old
    drwxr-xr-x 2 jimcallaway users 2048 Feb 22 2003 Pages
    drwxr-xr-x 2 jimcallaway users 512 Feb 22 2003 WebGallery
    -rw-r--r-- 1 jimcallaway users 3959859 Oct 12 08:35 access.log
    drwxr-xr-x 3 jimcallaway users 512 Oct 11 13:42 childpolicy
    drwxr-xr-x 2 jimcallaway users 3584 Feb 23 2003 images
    -rw-r--r-- 1 jimcallaway users 3008 Jul 16 2003 index.html
    drwxr-xr-x 5 jimcallaway users 512 Sep 8 2003 oldpics
    226 Transfer complete.
    CWD childpolicy
    250 CWD command successful
    PWD
    257 "/childpolicy" is current directory.
    PORT 10,0,1,2,222,89
    200 PORT command successful
    LIST
    150 Opening ASCII mode data connection for file list
    -rw-r--r-- 1 jimcallaway users 37 Oct 11 13:41 UserSelections.txt
    -rw-r--r-- 1 jimcallaway users 24970 Oct 11 13:41 index.htm
    -rw-r--r-- 1 jimcallaway users 24761 Oct 11 13:41 index_2.htm
    drwxr-xr-x 2 jimcallaway users 512 Oct 11 13:42 pages
    226 Transfer complete.
    DELE UserSelections.txt
    250 DELE command successful
    DELE index.htm
    250 DELE command successful
    DELE index_2.htm
    250 DELE command successful
    CWD pages
    250 CWD command successful
    PWD
    257 "/childpolicy/pages" is current directory.
    PORT 10,0,1,2,194,86
    200 PORT command successful
    LIST
    150 Opening ASCII mode data connection for file list
    -rw-r--r-- 1 jimcallaway users 9955 Oct 11 13:42 bwnurse021.htm
    -rw-r--r-- 1 jimcallaway users 9954 Oct 11 13:42 bwnurse022.htm
    -rw-r--r-- 1 jimcallaway users 9954 Oct 11 13:42 bwnurse026.htm
    -rw-r--r-- 1 jimcallaway users 9954 Oct 11 13:42 bwnurse027.htm
    -rw-r--r-- 1 jimcallaway users 9955 Oct 11 13:42 bwnurse031.htm
    -rw-r--r-- 1 jimcallaway users 9955 Oct 11 13:42 bwnurse037.htm
    -rw-r--r-- 1 jimcallaway users 9955 Oct 11 13:42 bwnurse038.htm
    -rw-r--r-- 1 jimcallaway users 9955 Oct 11 13:42 bwnurse039.htm
    -rw-r--r-- 1 jimcallaway users 9952 Oct 11 13:42 bwnurse044.htm
    -rw-r--r-- 1 jimcallaway users 9940 Oct 11 13:42 cprc216.htm
    -rw-r--r-- 1 jimcallaway users 9939 Oct 11 13:42 cprc283.htm
    -rw-r--r-- 1 jimcallaway users 9939 Oct 11 13:42 cprc284.htm
    -rw-r--r-- 1 jimcallaway users 9939 Oct 11 13:42 cprc288.htm
    -rw-r--r-- 1 jimcallaway users 9939 Oct 11 13:42 cprc289.htm
    -rw-r--r-- 1 jimcallaway users 9939 Oct 11 13:42 cprc291.htm
    -rw-r--r-- 1 jimcallaway users 9939 Oct 11 13:42 cprc296.htm
    -rw-r--r-- 1 jimcallaway users 9939 Oct 11 13:42 cprc297.htm
    -rw-r--r-- 1 jimcallaway users 9939 Oct 11 13:42 cprc299.htm
    -rw-r--r-- 1 jimcallaway users 9939 Oct 11 13:42 cprc302.htm
    226 Transfer complete.
    DELE bwnurse021.htm
    250 DELE command successful
    DELE bwnurse022.htm
    250 DELE command successful
    DELE bwnurse026.htm
    250 DELE command successful
    DELE bwnurse027.htm
    250 DELE command successful
    DELE bwnurse031.htm
    250 DELE command successful
    DELE bwnurse037.htm
    250 DELE command successful
    DELE bwnurse038.htm
    250 DELE command successful
    DELE bwnurse039.htm
    250 DELE command successful
    DELE bwnurse044.htm
    250 DELE command successful
    DELE cprc216.htm
    250 DELE command successful
    DELE cprc283.htm
    250 DELE command successful
    DELE cprc284.htm
    250 DELE command successful
    DELE cprc288.htm
    250 DELE command successful
    DELE cprc289.htm
    250 DELE command successful
    DELE cprc291.htm
    250 DELE command successful
    DELE cprc296.htm
    250 DELE command successful
    DELE cprc297.htm
    250 DELE command successful
    DELE cprc299.htm
    250 DELE command successful
    DELE cprc302.htm
    250 DELE command successful
    CWD /childpolicy
    250 CWD command successful
    RMD pages
    250 RMD command successful
    CWD /
    250 CWD command successful
    RMD childpolicy
    250 RMD command successful
    PWD
    257 "/" is current directory.
    CWD childpolicy
    550 childpolicy: No such file or directory
    MKD childpolicy
    257 "/childpolicy" - Directory successfully created
    CWD childpolicy
    250 CWD command successful
    PWD
    257 "/childpolicy" is current directory.
    CWD images
    550 images: No such file or directory
    MKD images
    257 "/childpolicy/images" - Directory successfully created
    CWD images
    250 CWD command successful
    PWD
    257 "/childpolicy/images" is current directory.
    TYPE I
    200 Type set to I
    PORT 10,0,1,2,160,192
    200 PORT command successful
    STOR background.jpg
    150 Opening BINARY mode data connection for background.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:20 AM
    PORT 10,0,1,2,213,30
    200 PORT command successful
    STOR bwnurse021.jpg
    150 Opening BINARY mode data connection for bwnurse021.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:21 AM
    PORT 10,0,1,2,216,73
    200 PORT command successful
    STOR bwnurse022.jpg
    150 Opening BINARY mode data connection for bwnurse022.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:22 AM
    PORT 10,0,1,2,202,36
    200 PORT command successful
    STOR bwnurse026.jpg
    150 Opening BINARY mode data connection for bwnurse026.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:23 AM
    PORT 10,0,1,2,30,182
    200 PORT command successful
    STOR bwnurse027.jpg
    150 Opening BINARY mode data connection for bwnurse027.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:23 AM
    PORT 10,0,1,2,110,8
    200 PORT command successful
    STOR bwnurse031.jpg
    150 Opening BINARY mode data connection for bwnurse031.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:24 AM
    PORT 10,0,1,2,230,124
    200 PORT command successful
    STOR bwnurse037.jpg
    150 Opening BINARY mode data connection for bwnurse037.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:25 AM
    PORT 10,0,1,2,208,36
    200 PORT command successful
    STOR bwnurse038.jpg
    150 Opening BINARY mode data connection for bwnurse038.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:25 AM
    PORT 10,0,1,2,237,153
    200 PORT command successful
    STOR bwnurse039.jpg
    150 Opening BINARY mode data connection for bwnurse039.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:26 AM
    PORT 10,0,1,2,217,82
    200 PORT command successful
    STOR bwnurse044.jpg
    150 Opening BINARY mode data connection for bwnurse044.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:26 AM
    PORT 10,0,1,2,164,60
    200 PORT command successful
    STOR cprc216.jpg
    150 Opening BINARY mode data connection for cprc216.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:27 AM
    PORT 10,0,1,2,160,46
    200 PORT command successful
    STOR cprc283.jpg
    150 Opening BINARY mode data connection for cprc283.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:28 AM
    PORT 10,0,1,2,102,143
    200 PORT command successful
    STOR cprc284.jpg
    150 Opening BINARY mode data connection for cprc284.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:28 AM
    PORT 10,0,1,2,58,36
    200 PORT command successful
    STOR cprc288.jpg
    150 Opening BINARY mode data connection for cprc288.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:29 AM
    PORT 10,0,1,2,53,238
    200 PORT command successful
    STOR cprc289.jpg
    150 Opening BINARY mode data connection for cprc289.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:30 AM
    PORT 10,0,1,2,219,2
    200 PORT command successful
    STOR cprc291.jpg
    150 Opening BINARY mode data connection for cprc291.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:31 AM
    PORT 10,0,1,2,157,72
    200 PORT command successful
    STOR cprc296.jpg
    150 Opening BINARY mode data connection for cprc296.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:31 AM
    PORT 10,0,1,2,23,243
    200 PORT command successful
    STOR cprc297.jpg
    150 Opening BINARY mode data connection for cprc297.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:32 AM
    PORT 10,0,1,2,123,67
    200 PORT command successful
    STOR cprc299.jpg
    150 Opening BINARY mode data connection for cprc299.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:32 AM
    PORT 10,0,1,2,111,17
    200 PORT command successful
    STOR cprc302.jpg
    150 Opening BINARY mode data connection for cprc302.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:33 AM
    PORT 10,0,1,2,223,9
    200 PORT command successful
    STOR cprc303.jpg
    150 Opening BINARY mode data connection for cprc303.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:34 AM
    PORT 10,0,1,2,189,136
    200 PORT command successful
    STOR cprc305.jpg
    150 Opening BINARY mode data connection for cprc305.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:35 AM
    PORT 10,0,1,2,50,15
    200 PORT command successful
    STOR cprc307 bw.jpg
    150 Opening BINARY mode data connection for cprc307 bw.jpg
    226 Transfer complete.
    Upload complete at 10/12/04 10:02:35 AM
    PORT 10,0,1,2,167,35
    200 PORT command successful
    STOR cprc308 bw.jpg
    500 TOR not understood
    ftp_store_setup: -30000 (state == RPUT_SETTING_UP)
    ABOR
    226 Abort successful
    TYPE A
    200 Type set to A
    PORT 10,0,1,2,21,37
    200 PORT command successful
    LIST
    500 IST not understood
    ftp_list: -30000 (state == GETTING_LIST)
    PWD
    257 "/childpolicy/images" is current directory.
    PWD
    257 "/childpolicy/images" is current directory.
    PWD
    257 "/childpolicy/images" is current directory.
    PWD
    257 "/childpolicy/images" is current directory.
    QUIT
    421 No Transfer Timeout (300 seconds): closing control connection.

    Posted 10 years ago #

  • Jim Matthews Administrator

    From the transcript it looks like the "Use passive mode transfers (PASV)" box isn't checked in the Firewall section of Fetch Preferences (not to be confused with the PASV checkbox in the Network section of System Preferences). Could you try checking that and see if it fixes the problem?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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