Your best friend for file transfer.

Fetch application logoFetch

Transfer File Not working (2 posts)

  • Started 3 years ago by Jose
  • Latest reply 3 years ago from Scott McGuire
  • Jose Member

    Im trying to put my index file in. Usually I just click and drag and Fetch puts it in. But lately I click and drag, message says at the bottom: "Putting index.html as text file 0 bytes of 3.3 KB" and it stays like that. Does not transfer.
    I tried through the icon "Put" and same thing... Transfer stops and tries to re-boot but nothing happens. Sometimes it says " Transfer Stalled" Any thoughts? thank you!

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some more information to help diagnose the problem. Could you please do the following?

    * Quit Fetch.
    * Open Fetch again.
    * Connect to your server.
    * Try uploading again.
    * Let Fetch try to transfer your file again.
    * Either wait about 5 minutes, or until you receive an error message.
    * Then go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and see if we can figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.