Your best friend for file transfer.

Fetch application logoFetch

transferring MS Office 2007 files (docx/xlsx, etc) to Mac (4 posts)

  • Started 6 years ago by pcaya
  • Latest reply 5 years ago from Scott McGuire
  • pcaya Member

    I know this topic has been discussed, but the last answer involved installing some other piece of software.

    I am using the latest version of Mac Office and when I try to download a docx or xlsx file through fetch, it downloads the xlm as a folder structure rather than recognizing that this is a "file". And thus I cannot open what I download.

    Is there a setting or something that I am missing?

    Thanks in advance.

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    Don't worry, there's no need to install some other piece of software to fix this.

    Doing the following should fix the problem:

    * Go to the Fetch menu, and choose Preferences.
    * Click the Download tab.
    * Uncheck the "Allow automatic decoding of downloaded files" checkbox.

    Note that this will disable the automatic decoding of all compressed files, such as zip files or StuffIt files. If you would still like Fetch to decode those automatically, let me know and I can give you another (admittedly longer) solution to solve the problem.

    We will fix this problem in the next version of Fetch.

    Please let me know if you run into problems or have further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • pcaya Member

    Hi Scott,

    Thanks for your help on this.

    One last question: by unchecking the box does that mean I won't be able to download zip and stuffit files and be able to expand them?

    Sorry, I guess I'm confused as to what I gave up by unchecking the box.

    I appreciate your help.

    Patty

    Originally posted by ScottMcGuire:

    Hi,

    Don't worry, there's no need to install some other piece of software to fix this.

    Doing the following should fix the problem:

    * Go to the Fetch menu, and choose Preferences.
    * Click the Download tab.
    * Uncheck the "Allow automatic decoding of downloaded files" checkbox.

    Note that this will disable the automatic decoding of all compressed files, such as zip files or StuffIt files. If you would still like Fetch to decode those automatically, let me know and I can give you another (admittedly longer) solution to solve the problem.

    We will fix this problem in the next version of Fetch.

    Please let me know if you run into problems or have further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Patty,

    If you uncheck that box, you can still download StuffIt and zip files and expand them manually. Fetch will just not expand them automatically when you download them.

    If having them automatically expand is important to you, let me know and I can tell you the other solution to this problem.

    I hope this clarifies things.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.