Fetch Softworks

Transferring Word 2008 (docx) Files (7 posts)

• Started 16 years ago by thermophile
• Latest reply 16 years ago from Scott McGuire

• thermophile Member

  Greeting,

  In FTPing Word files with Fetch using the new format (docx), the file is transferred and takes on the appearance and kind of .zip archive. How do I change this behavior?

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  To help us to investigate this, could you please tell us which version of Word are you using to create these documents?

  And also, which version of Fetch do you have?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• thermophile Member

  The documents are XML files created in Word 2007 and saved with the .docx extension. Fetch is interpreting (the Mac maybe) as compressed files. I am using Fetch 5.3 on a PPC running 10.4.11.

  Originally posted by ScottMcGuire:

  Hi,

  To help us to investigate this, could you please tell us which version of Word are you using to create these documents?

  And also, which version of Fetch do you have?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for the additional information. Are you uploading or downloading these files?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• thermophile Member

  We are FTPing the files from another site. We use an automator workflow which uses Fetch to get the files and then save them to a folder. When the files were saved, instead of saving as a single file, each file was "unbundlesd" and saved as a nest of folders. If you send email, I can show you the files.

  Thanks,

  Bill

  Originally posted by ScottMcGuire:

  Hi,

  Thanks for the additional information. Are you uploading or downloading these files?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• thermophile Member

  I was able to fix the problem by installing NeoOffice on that computer. NeoOffice can open the files, so now the file appears as a NeoOffice document rather than as a zip archive. I am sure that there is another solution, but I am not clever enough.

  Originally posted by thermophile:

  We are FTPing the files from another site. We use an automator workflow which uses Fetch to get the files and then save them to a folder. When the files were saved, instead of saving as a single file, each file was "unbundlesd" and saved as a nest of folders. If you send email, I can show you the files.

  Thanks,

  Bill

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Bill,

  The problem may have been that until you installed NeoOffice, no program was claiming to understand or "own" the .docx extension, so it got assigned to a program randomly, and your this case it was the program that opens zip archives. Once you installed NeoOffice, NeoOffice announced to the operating system that it understood .docx files, and everything was good.

  (I believe the current version of Mac Office doesn't understand .docx files; the new version of Mac Office coming out next week should, though.)

  Please let us know if you have further questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #