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Trouble Connecting (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by munches
  • Latest reply 11 years ago from Jim Matthews
  • munches Member

    Hi

    I have a client over the other side of the country that is use a Mac with Fetch FTP software.

    In Perth, where i am, i have enable an Accesslist on the new cisco router at the site with the FTP Server. I have enabled ports 20/21/80 but nothing else. I am able, with my windows WS-FTP software, to connect and upload files as i wish.

    However, my webdesigner with her mac/fetch software is unable to connect.

    My software does not require me to specify a firewall etc. Was wondering if you guys have some ideas as to what might cause her to not connect and allow me to connect.

    i have just enabled PING without her testing it yet.

    Any help is greatly appreciated.

    Cheers

    Posted 11 years ago #

  • Jim Matthews Administrator

    Since your firewall blocks most ports your client will need to uncheck the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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