Your best friend for file transfer.

Fetch application logoFetch

trouble interpreting fields in new connection dialog box (2 posts)

  • Started 5 years ago by betty818
  • Latest reply 5 years ago from Scott McGuire
  • betty818 Member

    I am updating my website and wish to re-publish and upload it, but I am having trouble connecting my data with the fields in Fetch.

    My GoDaddy info is:
    domain name: elegantwindowsonline.com
    acct: 8622220
    P/w: (I'll keep that private for now)
    username: fabricfanatic
    hosting pw: (I'll keep this private too)

    Fetch asks me:
    Hostname:
    this is name of server ??
    Username:
    is this GoDaddy's username - fabricfanatic?
    Password:
    is this GoDaddy's hosting pw?

    Please help me fill in the blanks.
    Kind Regards,
    Betty

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Betty,

    My best guess is that you want to do the following:

    Hostname: elegantwindowsonline.com
    Username: fabricfanatic
    Password: your hosting password

    However, if that doesn't work, you should contact GoDaddy and ask them which piece of information you should enter where; they are the ones who would know for sure.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.