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Trouble transferring files into the Fetch transfer window (3 posts)

  • Started 4 years ago by Alix Klineman
  • Latest reply 4 years ago from Scott McGuire
  • Alix Klineman Member

    I have connected to the server, and my Fetch transfer window shows all the files I currently have in my WWW folder. However, every time I try to transfer a new file into the window, I get this error message:

    "Fetch could not put "SeasonDraining.MP4" because the SFTP server says a command failed. If you entered a file name, folder name, or URL, check that it is correct; or contact the server administrator for assistance. Server responded: 'No such file'"

    The strange part about this is that if I try to add any of the files that are already in this folder, it works. But the minute I try to add new files I get this error message. I have checked to make sure these files exist and are properly named. What am I doing wrong? Can any file be added to this window? I have tried adding video and pictures. Should the html file be added first, and then the files that are contained within the html file? Or does the order not matter?

    Please help!!!

    Posted 4 years ago #

  • Alix Klineman Member

    Note: I initially added files in a classroom at the university I attend. I am now trying to add the files from my room. Could this affect it for any reason?

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Alix,

    The location you upload files from shouldn't make a difference.

    This sounds like a server issue, not a Fetch issue; something odd is going on in your account, or the server is experiencing a problem. I would recommend contacting the people who run the server and ask them to look into the problem.

    If you still have questions after talking to them, please let us know.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

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