Fetch Softworks

Trouble Uploading (2 posts)

• Started 13 years ago by Riley S.
• Latest reply 13 years ago from Scott McGuire

• Riley S. Member

  Im trying to upload a picture to a new folder and I get this transcript error...

  Fetch 5.6 (5F64) Intel running on Mac OS X 10.5.8 (9L31a) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCHED001-37CA-CND4 T
  Connecting to ftp.fsview.com port 21 (Mac OS X firewall is allowing connections) (1/31/11 4:40 PM)
  Connected to 199.44.234.247 port 21 (1/31/11 4:40 PM)
  220 virhost01 Microsoft FTP Service (Version 5.0).
  USER fsviewads
  331 Password required for fsviewads.
  PASS
  230 User fsviewads logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  Retrieved 14 items from file list cache, stored 1/29/11 5:27 PM
  CWD Photo
  250 CWD command successful.
  PWD
  257 "/Photo" is current directory.
  Retrieved 2 items from file list cache, stored 1/29/11 5:27 PM
  CWD Photographers
  250 CWD command successful.
  PWD
  257 "/Photo/Photographers" is current directory.
  Retrieved 8 items from file list cache, stored 1/31/11 4:28 PM
  CWD Riley
  250 CWD command successful.
  PWD
  257 "/Photo/Photographers/Riley" is current directory.
  Retrieved 1 items from file list cache, stored 1/31/11 4:28 PM
  CWD Corazon Dancers
  250 CWD command successful.
  PWD
  257 "/Photo/Photographers/Riley/Corazon Dancers" is current directory.
  TYPE A
  200 Type set to A.
  PASV
  227 Entering Passive Mode (199,44,234,247,9,108).
  Making data connection to 199.44.234.247 port 2412
  LIST -al
  125 Data connection already open; Transfer starting.
  01-29-11 05:28PM 0 CorazonDancers 01 RS 012911.jpg
  01-29-11 05:33PM 0 CorazonDancers 02 RS 012911.jpg
  01-31-11 04:28PM 0 CorazonDancers 04 RS 012911.jpg
  01-31-11 04:33PM 0 CorazonDancers_01_RS_012911.jpg
  01-29-11 07:14PM 0 IMG_7144.jpg
  226 Transfer complete.
  TYPE I
  200 Type set to I.
  PASV
  227 Entering Passive Mode (199,44,234,247,9,109).
  Making data connection to 199.44.234.247 port 2413
  STOR CorazonDancers_01_RS_012911.jpg
  550 CorazonDancers_01_RS_012911.jpg: Access is denied.◇
  ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
  retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
  Error setting up upload of CorazonDancers_01_RS_012911.jpg, will retry (attempt #1)
  PWD
  257 "/Photo/Photographers/Riley/Corazon Dancers" is current directory.
  PASV
  227 Entering Passive Mode (199,44,234,247,9,110).
  Making data connection to 199.44.234.247 port 2414
  STOR CorazonDancers_01_RS_012911.jpg
  550 CorazonDancers_01_RS_012911.jpg: Access is denied.◇
  ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
  retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
  Error setting up upload of CorazonDancers_01_RS_012911.jpg, will retry (attempt #2)
  PWD
  257 "/Photo/Photographers/Riley/Corazon Dancers" is current directory.
  PASV
  227 Entering Passive Mode (199,44,234,247,9,111).
  Making data connection to 199.44.234.247 port 2415
  STOR CorazonDancers_01_RS_012911.jpg
  550 CorazonDancers_01_RS_012911.jpg: Access is denied.◇
  ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
  retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
  Error setting up upload of CorazonDancers_01_RS_012911.jpg, will retry (attempt #3)
  PWD
  257 "/Photo/Photographers/Riley/Corazon Dancers" is current directory.
  PASV
  227 Entering Passive Mode (199,44,234,247,9,112).
  Making data connection to 199.44.234.247 port 2416
  STOR CorazonDancers_01_RS_012911.jpg
  550 CorazonDancers_01_RS_012911.jpg: Access is denied.◇
  ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
  retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
  Fetch could not put “CorazonDancers_01_RS_012911.jpg” because the FTP server encountered an error accessing a file or folder. (If you entered a file name, folder name, or URL, check that it is correct.
  Server responded: “CorazonDancers_01_RS_012911.jpg: Access is denied. ”)
  ABOR
  225 ABOR command successful.

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi,

  I see that the folder you're trying to upload to ("Corazon Dancers") has a space in its name. This may be the source of the problem.

  You should try connecting to your server, going to your home folder on the server, creating a folder that does not have a space in the name, and uploading to that folder instead and see if that fixes the problem.

  If it doesn't, then it's likely the problem is that your account on the server is misconfigured in some way, such that you do not have permission to upload files. You should talk to the people who run the server to see if they can fix that problem.

  Please let us know if you have further questions after talking to them.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #