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trouble uploading images (3 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 11 years ago by jessamyn
  • Latest reply 11 years ago from Jim Matthews
  • jessamyn Member

    I've had no trouble at all using Fetch as my FTP for uploading my website, but suddenly this weekend it started giving me this problem: whenever I try to upload an image, the little dog runs and runs and runs and the screen says "putting file" although there is no progress report (i.e. the time/ bytes left or processed) and eventually it just gives up and tells me "server response: data connection: client unresponsive: giving up.:
    I have had no trouble uploading any BBEdit/ html documents, but when I try to upload these very small (26 KB at the largest, optimized for web) jpegs it just won't let me. Even files I've successfully uploaded in the past won't work now.

    I have no idea why this started - I just uploaded my mac frm 10.2.2 to 10.2.4 but doubt that could've really affected it? my domain host server people tell me "You may want to try disabling passive transfer mode in Fetch if you have not already" but I have no idea what they're talking about.

    If you can help me, please email me or reply to this post. thanks!

    Posted 11 years ago #

  • jessamyn Member

    oh, yeah, I should also mention that after I updated my OS, I had trouble staying connected to my internet provider and had to call them - they had me change my network settings by adding an additional IP address and unchecking "enable error correction and compression in modem"... it just occured to me that maybe this is causing some problem with my connection to the FTP? I tried checking it again but sure enough couldn't stay connected to the internet. plus, why would it upload html ok but not an image file...
    anyway, just thought I would add that.

    Posted 11 years ago #

  • Jim Matthews Administrator

    I have heard reports of problems with internal modems and the OS X 10.2.4 update (for example: http://discussions.info.apple.com/WebX?14@55.dpE6acNjhwW.3@.3bbf50fa ). There's some talk in that discussion about a possible fix, but I don't know enough to recommend trying it.

    It is possible for a modem problem to affect image uploads differently than HTML uploads.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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