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trouble uploading new files (4 posts)

  • Started 6 years ago by Neil
  • Latest reply 6 years ago from Scott McGuire
  • Neil Member

    Hi,

    I've been having trouble uploading files whose names don't match any file already in the destination folder.

    If I change the name of an existing file to the name of the file I want to add, the new file uploads, no problem.

    mac 10.4.10
    fetch 5.2

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Neil,

    We'd like to see a transcript of one of these failed upload attempts; this will give us more information about what the problem might be.

    To do this:

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Try uploading a new file whose name does not match any of the existing files.
    * Then after you get an error, choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

  • Neil Member

    Scott,

    I deleted some files and now everything is working just fine, so for the moment I can't replicate the problem.

    Thanks,

    Neil

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi Neil,

    Okay. If you run into it again, send us the transcript as outlined above, and we'll look into it.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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