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Unable to open Fetch (2 posts)

  • Started 8 months ago by Jenna
  • Latest reply 8 months ago from Jim Matthews
  • Jenna Member

    I was able to use Fetch earlier today, but now when I click on the icon, it does not start.
    I have removed this version, emptied trashed, and re-installed a new version, but the same thing still happens.

    Any suggestions?

    Jenna

    Posted 8 months ago #

  • Jim Matthews Administrator

    Hi,

    That's very strange! Could you go to http://fetchsoftworks.com/fetch/feedback and send us your Fetch.log file? To find Fetch.log:

    1) Choose "Go to Folder…" from the Go menu in the Finder
    2) Enter:

    ~/Library/com.fetchsoftworks.Fetch/Logs

    and click Go

    The log file should have information that helps us figure out what is going wrong.

    Thanks,

    Posted 8 months ago #

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