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Unable to update website files... (3 posts)

  • Started 4 years ago by Susan
  • Latest reply 4 years ago from Susan
  • Susan Member

    Okay... I give up. I have been trying relentlessly to update a website with new files. I had made screen shots before so I wouldn't forget how to do it, but they seem to be useless now. I have tried the "Mirror" method and the "Put" method. Neither one updates the files.

    I tried posting my last transcript here, but every time I try to do it my browser locks up and won't paste the results.

    Any assistance would be greatly appreciated! I already tabled this project from last week because I couldn't get it to publish.

    Thanks so much!!

    Posted 4 years ago #

  • Jim Matthews Administrator

    Hi,

    Sorry to hear about this problem. Could you try uploading one more time, and then email the transcript to bugs (at) fetchsoftworks (dot) com? Include the URL for the website you are updating. We'll take a look, and get back to you.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

  • Susan Member

    Thanks! I'm out of town right now, but will do as you request when I return.

    Thanks again!

    Posted 4 years ago #

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