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"Unexpected Response" Error Message (2 posts)

  • Started 2 years ago by Holly
  • Latest reply 2 years ago from Jim Matthews
  • Holly Member

    I have been using Fetch for a couple weeks. Last week I tried upload a folder and it gave me an error message. It has been giving me this error message ever since.

    "Fetch could not create the folder "Blue Ridge" becuase the FTP server sent an unexpected response. Check the Fetch Transcript for more information. Server responded: "Blue Ridge: Permission denied"

    Help please! I really need to get some documents uploaded.

    Here is my Fetch Transcript:

    Fetch 5.7.2 (5H612) Intel (Web Store) running on Mac OS X 10.6.8 (10K549) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-QSEN-DJLJ T
    Connecting to 192.168.1.8 port 21 (Mac OS X firewall is allowing connections) (12/10/12 1:30 PM)
    Connected to 192.168.1.8 port 21 (12/10/12 1:30 PM)
    220 192.168.1.8 FTP server ready
    USER haw
    331 Password required for haw
    PASS
    230 User haw logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/mnt" is the current directory
    PWD
    257 "/mnt" is the current directory
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (192,168,1,8,145,212).
    Making data connection to 192.168.1.8 port 37332
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 14 root root 4096 Dec 8 16:28 .
    drwxr-xr-x 20 root root 4096 Dec 8 02:28 ..
    drwxr-xr-x 6 root root 73 Nov 14 14:07 array1
    226 Transfer complete
    CWD array1
    250 CWD command successful
    PWD
    257 "/mnt/array1" is the current directory
    PASV
    227 Entering Passive Mode (192,168,1,8,180,235).
    Making data connection to 192.168.1.8 port 46315
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 6 root root 73 Nov 14 14:07 .
    drwxrwxrwx 14 root root 4096 Dec 8 16:28 ..
    -rw-r--r-- 1 root root 0 Dec 10 13:30 .accesstest
    drwxrwxrwx 13 root root 4096 Nov 30 10:05 ftp
    226 Transfer complete
    CWD ftp
    250 CWD command successful
    PWD
    257 "/mnt/array1/ftp" is the current directory
    PASV
    227 Entering Passive Mode (192,168,1,8,221,150).
    Making data connection to 192.168.1.8 port 56726
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 13 root root 4096 Nov 30 10:05 .
    drwxr-xr-x 6 root root 73 Nov 14 14:07 ..
    drwxrwxrwx 7 nobody nogroup 98 Nov 30 10:05 Blue Ridge
    drwxrwxrwx 7 nobody nogroup 92 Nov 14 14:38 Cape Cod
    drwxrwxrwx 5 nobody nogroup 58 Nov 14 14:39 Classic
    drwxrwxrwx 7 nobody nogroup 92 Nov 14 14:41 Hampton
    drwxrwxrwx 4 nobody nogroup 49 Nov 14 14:42 Newport
    drwxrwxrwx 6 nobody nogroup 76 Nov 14 14:43 Piedmont
    drwxrwxrwx 7 nobody nogroup 92 Nov 14 14:44 Salem
    drwxrwxrwx 5 nobody nogroup 78 Nov 14 14:44 Shenandoah
    drwxrwxrwx 7 nobody nogroup 137 Nov 14 14:35 Tradition
    drwxrwxrwx 2 haw ftpusers 6 Nov 30 10:05 Wood Swatches
    drwxrwxrwx 3 jed hdusers 43 Nov 14 14:34 trashbox
    226 Transfer complete
    CWD Wood Swatches
    250 CWD command successful
    PWD
    257 "/mnt/array1/ftp/Wood Swatches" is the current directory
    PASV
    227 Entering Passive Mode (192,168,1,8,144,161).
    Making data connection to 192.168.1.8 port 37025
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 2 haw ftpusers 6 Nov 30 10:05 .
    drwxrwxrwx 13 root root 4096 Nov 30 10:05 ..
    226 Transfer complete
    CWD Blue Ridge
    550 Blue Ridge: No such file or directory
    MKD Blue Ridge
    550 Blue Ridge: Permission denied
    Fetch could not create the folder “Blue Ridge” because the FTP server sent an unexpected response. (Check the Fetch Transcript window for more information.
    Server responded: “Blue Ridge: Permission denied”)
    ftp_mkdir: 2,-30000 (state == RPUT_MAKING_DIR)
    PWD
    257 "/mnt/array1/ftp/Wood Swatches" is the current directory
    PASV
    227 Entering Passive Mode (192,168,1,8,173,209).
    Making data connection to 192.168.1.8 port 44497
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwxrwx 2 haw ftpusers 6 Nov 30 10:05 .
    drwxrwxrwx 13 root root 4096 Nov 30 10:05 ..
    226 Transfer complete
    PWD
    257 "/mnt/array1/ftp/Wood Swatches" is the current directory
    Update check skipped at 12/10/12 1:31 PM (next check after 12/15/12 12:11 AM)
    PWD
    257 "/mnt/array1/ftp/Wood Swatches" is the current directory
    PWD
    257 "/mnt/array1/ftp/Wood Swatches" is the current directory
    PWD
    257 "/mnt/array1/ftp/Wood Swatches" is the current directory

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for posting that transcript. It isn't obvious why the server would give you a "Permission denied" error when Fetch tries to create the "Blue Ridge" folder inside the "Wood Swatches" folder. The permissions shown in the file list look correct.

    Is it possible that you are out of space on the server? I would suggest contacting the server administrator to investigate; whatever is wrong, it's happening on the server side.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

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