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uploaded files not Fetched on Mac (4 posts)

  • Started 5 years ago by David
  • Latest reply 5 years ago from Scott McGuire
  • David Member

    I recently upgraded to 5.5
    then I posted some files from my office PC to an ftp site I have used for years - they are readily seen on that site from the PC
    back at home Fetch will see and fetch the older files that are still there but the recently added files are nowhere to be seen
    Puzzled.....
    D

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi David,

    In Fetch on the home computer, I'd try going to the View menu, and choosing Refresh. Does that make the newly added files show up?

    If not, let us know. (Fetch should notice them automatically, but every once in a while there's a glitch and the server doesn't send the info that causes Fetch to notice the new files; Refreshing should fix the problem.)

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • David Member

    like a charm
    thanks!
    will I have to do this every time?

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi David,

    I'm glad that worked.

    No, you should not have to do it every time. If it keeps happening to you, let us know, and we will investigate further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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