Fetch Softworks

uploaded files not Fetched on Mac (4 posts)

• Started 14 years ago by David
• Latest reply 14 years ago from Scott McGuire

• David Member

  I recently upgraded to 5.5
  then I posted some files from my office PC to an ftp site I have used for years - they are readily seen on that site from the PC
  back at home Fetch will see and fetch the older files that are still there but the recently added files are nowhere to be seen
  Puzzled.....
  D

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi David,

  In Fetch on the home computer, I'd try going to the View menu, and choosing Refresh. Does that make the newly added files show up?

  If not, let us know. (Fetch should notice them automatically, but every once in a while there's a glitch and the server doesn't send the info that causes Fetch to notice the new files; Refreshing should fix the problem.)

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• David Member

  like a charm
  thanks!
  will I have to do this every time?

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi David,

  I'm glad that worked.

  No, you should not have to do it every time. If it keeps happening to you, let us know, and we will investigate further.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #