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Uploading .avi files (8 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by stereogenic
  • Latest reply 12 years ago from Jim Matthews
  • stereogenic Member

    I have been trying to upload an .avi file that is around 47mb. It seems to transfer up to 9 kb of it then the transfer seems to stop. What happens is the dog keeps running, the progress circle stalls, the estimated time left keeps getting bigger and the kb/s keep getting smaller. Is there some way to resolve this?

    Thanks

    Posted 12 years ago #

  • Jim Matthews Administrator

    How are you connected to the server in question (i.e. by modem, ethernet, etc.)? Can you upload any other files?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • stereogenic Member

    I'm connected through an ethernet/ cable modem. I've uploaded html docs, jpegs, gifs, shockwave, flash, fireworks, & mp3's and never had a problem. Any ideas on how to get those avi's up?

    Posted 12 years ago #

  • Jim Matthews Administrator

    You might try uploading to the incoming directory on ftp.fetchsoftworks.com (leave the User ID and Password fields blank). Do you get further than 9KB?

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • stereogenic Member

    I tried to upload it there, but it said permission was denied. can I try something else?

    Posted 12 years ago #

  • Jim Matthews Administrator

    It will say "Permission denied" in the file list (because it won't show you what files are there), but it will let you upload files.

    Posted 12 years ago #

  • stereogenic Member

    I managed to upload the lowres.avi file to the fetch directory with no problem. I tried the highres.avi but we had a small electric outage here that shut my computer off. I tried it again, but it said that the file already existed. Regardless of that, what do you think the problem is being that I was successfully able to upload the file to your directory, but I can't do it on the other server? Is the problem with them? I tried uploading it again to their server and it wouldn't even get past 10,000kb.

    Posted 12 years ago #

  • Jim Matthews Administrator

    Yes, it does sound like a problem on their server, perhaps a file storage quota being exceeded.

    Posted 12 years ago #

Topic closed

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