Fetch Softworks

Uploading photos (not) (8 posts)

• Started 16 years ago by Numptynovice
• Latest reply 16 years ago from Numptynovice

• Numptynovice Member

  My hosting is with Fasthosts UK, and whilst I have uploaded my index page ok, my photos upload but don't appear on the wbsite. I have refreshed constantly but they are not there. I even had one returned anonymously to me by emailsome time ago so they are going somewhere! Should the photos be put seperately or in a file in hdocs?

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  We'd like some more information in order to help figure out the problem.

  What program are you using to create your website?

  What format are your photos in?

  Does Fetch say it's uploading your photos when you put them with the Put command, or do you get an error?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Numptynovice Member

  Thanks for your prompt response.
  I run Mac OS 10.2.8.
  I use Nvu as an editor, save to file, then select the file when prompted by Fetch when I 'Put'
  The photos are .jpeg,and no error message is shown; they are slowly uploaded by Fetch and then 'completed' but do not appear on my website.I suspect I may not be doing something right !
  Thank you.
  Nn

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for the additional details. Could you provide us with a few more?

  Could you tell us the address (URL) of your website (with the working index page, but no photos)?

  And could you please do the following?

  * Quit Fetch, if it's running.
  * Open Fetch again.
  * Connect to your server.
  * Change to the folder on the server you have been uploading the photos to (if you have been changing folders before uploading; if not, skip this step).
  * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Numptynovice Member

  Hello Scott!
  Thank you for coming back to me.
  My URL is www.grangehouse.co.uk and the transcript is pasted below.

  Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.2.8 (6R73) PowerPC English
  StuffIt Engine 0x0 (StuffIt Features Not Available)
  Partial serial FETCH5X001-89PR-SJRV T
  Connecting to ftp.grangehouse.co.uk port 21 (OS X firewall is on) (10/5/07 3:43:19 pm)
  Connected to 213.171.193.5 port 21 (10/5/07 3:43:19 pm)
  220-Matrix FTP server ready.
  220-This is a private system - No anonymous login
  220-IPv6 connections are also welcome on this server.
  220 Please note: files for your website must be stored under the htdocs directory.
  USER grangehouse1
  331 User grangehouse1 OK. Password required
  PASS
  230 OK. Current directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  PWD
  257 "/" is your current location
  TYPE A
  200 TYPE is now ASCII
  PASV
  227 Entering Passive Mode (213,171,193,5,134,148)
  LIST -al
  150 Accepted data connection
  -rwx------ 1 Owner Group 2847 May 9 16:21 ETC 4star.jpg
  drwx------ 1 Owner Group 512 May 9 16:19 htdocs
  drwx------ 1 Owner Group 512 Jul 29 2006 logfiles
  drwx------ 1 Owner Group 512 Jul 29 2006 private
  226-Options: -a -l
  226 4 matches total
  PWD
  257 "/" is your current location
  Update check started at 10/05/2007 03:45 pm
  PWD
  257 "/" is your current location

  Regards, Zoe

  Posted 16 years ago #

• Numptynovice Member

  Hello again
  Just a further thought - my Hosting Plan is a Windows package. Will that make any difference? I was advised not to go for the Linux package as this may be difficult for Windows computers to read .
  Regards,Z

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Zoe,

  No, the fact that you have a Windows hosting package shouldn't be a problem. Fetch works fine with Windows-based servers.

  The problem appears to be that the webpage is looking for the photos in one location, but the photos are actually in another location. It's looking for them in a folder location that is only meaningful on your Macintosh, but when you upload them to the server, they are going into the same folder as the index.html page.

  Generally, for webpages to display correctly, files and photos must be in the same relative locations on the Macintosh as they are on the server. That is, if they're in the same folder on the Mac, they need to be in the same folder on the server; or if photos are in a folder that is inside the folder holding your index.html page, they need to be inside a folder on the server, too.

  I am not familiar with Nvu, so I cannot give you exact instructions of what to do, but I will try to give some guidance.

  It looks like most, but not all, of your images are in a folder on your Macintosh called "web images," which is inside a folder named "WEB II", which is inside "WEB", inside your Documents folder. I do not know if you set that up, or if Nvu set that folder up.

  However, I believe that your index.hmtl page is in a different folder on your Macintosh, is that correct?

  If possible, what you should try to do is move all the files and photos that make up your website into the same folder. (If you had a large website, you might not want to put everything in the same folder, but your site is relatively small.)

  This may make the photos not show up in Nvu, but then you should relink the photos in Nvu so that everything displays correctly in it.

  Then once you have fixed everything, you should upload all the files to the htdocs folder on the server.

  Let us know if this makes sense, and helps, or if you have further questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Numptynovice Member

  Hello Scott
  Yes that all makes sense, and I am beginning to understand better. Not for nothing am I Numptynovice! I will download from the server and start afresh as you have indicated. I will let you know the outcome. Many thanks. I just LOVE the dog 1
  Regards,Z

  Posted 16 years ago #