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Uploading produces junk files with strange names (2 posts)

  • Started 7 years ago by jkaiser77
  • Latest reply 7 years ago from Jim Matthews
  • jkaiser77 Member

    I'm trying to upload graphics files to a business partner in Asia, but when I place my files (Adobe Illustrator, Photoshop, etc.) they appear with names such as "ftp53P62e" and they can't be opened.

    Any thoughts?

    James

    Posted 7 years ago #

  • Jim Matthews Administrator

    That's an unfortunately common problem. Here's an entry from our list of Frequently Asked Questions (which is available on the website, and in Fetch Help):

    <i>12. After I upload my files, they do not have their correct names, instead the names are either gibberish (such as "ftpBYTlvT") or have ".1" after them.</i>

    When you use the Put command, do not set the "If a file already exists:" menu to Pick a different name in the Put dialog. Instead, set it to Replace existing file.

    When this menu is set to Pick a different name, Fetch asks the server to pick a new name for your files if ones with the same name already exist, so that your existing files are not replaced. Unfortunately, some servers pick names that have little relation to the file's original name.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

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