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Uploading sound designer files (12 posts)

  • Started 7 years ago by francislancaster
  • Latest reply 7 years ago from Scott McGuire
  • francislancaster Member

    Has anyone experienced issues with putting sound designer files up? They download as quicktime files? I can't find a way to put and get SDII or wave files.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    Do your Sound Designer files have a filename extension on them? We have had one report of extension-less Sound Designer files not downloading correctly after being uploaded.

    If your files do not have an extension, try giving them an extension of ".sd2f", then uploading and downloading them, and seeing if that fixes the problem.

    Let us know if this helps or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • francislancaster Member

    Hi Scott,
    Thanks for the reply, but they do have extensions: .sf2

    Any other suggestions?

    -francis

    Posted 7 years ago #

  • francislancaster Member

    Did I type .sf2? I meant .sd2

    -francis

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Francis,

    Hmmm. So, if I understand correctly, the problem is you have a file, which has the .sd2 extension before uploading, you upload it to the server, download it again, and then it will not open again in Sound Designer when you double-click on it? Is that correct?

    If you open Sound Designer first, choose Open from the File menu, and then select the re-downloaded file, does it open and work correctly in Sound Designer?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • francislancaster Member

    Yes that is correct. They are sound designer 2 files, but they are being used in pro tools (an audio recording platform). Are you familiar with it?

    The option to open a file through the program, like something you would do in adobe photoshop, is not really available. I attempted an import but it proved unsuccessful. Pro tools claims the file is unreadable, not a sd2 file.

    Posted 7 years ago #

  • francislancaster Member

    pro tools is a program. I believe I typed platform.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi,

    No, sorry, I am not familiar with Pro Tools.

    We'd like to see what Fetch is doing when it uploads one of the .sd2 files. Could you please do the following?

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Upload an .sd2 file (hopefully you have a small one you can test with).
    * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Francis,

    While we'd still like to see a transcript of uploading the Sound Designer files with Fetch's Automatic mode, you could try the following and see if it allows the files to be uploaded and downloaded correctly:

    * Connect to your server with Fetch.
    * In Fetch's Remote menu, go to the Format submenu, and choose StuffIt X Archive.
    * This will force your files to get uploaded as StuffIt archives (until you close the connection, then Fetch will revert to Automatic).
    * Try uploading one of the Sound Designer files. It should be compressed into a StuffIt file.
    * Then download it again - Fetch should automatically decompress it - and see if the file works as expected.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

  • francislancaster Member

    Here you go steve!

    Fetch 5.2.1 (5C263) PowerPC running on Mac OS X 10.4.7 (8J135) PowerPC English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Expires 06/28/2007 T
    Connecting to rowhousestudios.com port 21 (Mac OS X firewall is off) (6/23/07 4:06:48 PM)
    Connected to 66.216.112.244 port 21 (6/23/07 4:06:48 PM)
    220 66.216.112.244 FTP server ready
    USER barton
    331 Password required for barton.
    PASS
    230 User barton logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (66,216,112,244,169,61).
    Making data connection to 66.216.112.244 port 43325
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwx--x--x 2 rowhouse rowhouse 4096 Jun 21 17:47 .
    drwx--x--x 2 rowhouse rowhouse 4096 Jun 21 17:47 ..
    226 Transfer complete.
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (66,216,112,244,169,66).
    Making data connection to 66.216.112.244 port 43330
    STOR STEVE BASS.07 COMP.dup1_01.sd2
    150 Opening BINARY mode data connection for STEVE BASS.07 COMP.dup1_01.sd2
    Update check started at 06/23/2007 04:07 PM
    Update check skipped at 06/23/2007 04:08 PM (next check after 07/01/2007 03:54 PM)
    226 Transfer complete.
    Transfer of STEVE BASS.07 COMP.dup1_01.sd2 (30,400,914 bytes, 54,579 bytes/sec, 9:17 elapsed) completed at 6/23/07 4:16:32 PM
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    PWD
    257 "/" is current directory.
    QUIT
    221 Goodbye.

    Posted 7 years ago #

  • francislancaster Member

    Sorry Scott. The name on the file I tested was Steve.

    ps- When using Stuff It, the file downloaded perfectly.

    Posted 7 years ago #

  • Scott McGuire Administrator

    Hi Francis,

    Thanks for the transcript. It's good to hear that uploading/downloading as StuffIt works - you have a workaround for now while we try to figure out why a plain binary upload doesn't work (we believe it should).

    When you look at an .sd2 file on the server in the Fetch file list, what kind of file does Fetch say it is?

    If it does not say it's a Sound Designer or Pro Tools file, try the following:

    * Select an .sd2 file in the Fetch file list.
    * Click the Get Info button in the toolbar.
    * In the info window that opens, click the triangle to the left of "Transfer Options" to display the transfer options pane.
    * Click the "Open file list this with" pop-up menu. Choose Pro Tools if it is in the list; otherwise choose "Other" and then select the application you want the files to open in.
    * Close the info window.
    * Try downloading the file, and see if it opens correctly in Pro Tools.

    Let us know if that helps.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 7 years ago #

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