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Uploading udated files Disconnects (2 posts)

  • Started 6 years ago by djmcc47
  • Latest reply 6 years ago from Scott McGuire
  • djmcc47 Member

    I am unable to upload changes to my roadrunner personal web page. I connect OK and then I get disconnected after the file loads about 50% . It erases the old file. http://home.roadrunner.com/~djmccarthy/

    Posted 6 years ago #

  • Scott McGuire Administrator

    Hi,

    One thing to keep in mind is that RoadRunner, like most ISPs, provide only a limited amount of storage space for webpages. It looks like RoadRunner allows only 5 MB of storage space. If you are trying to upload a file larger than 5 MB (or a folder whose contents total more than 5 MB, as it might if you have a lot of photos), that may be the problem - you don't have enough space to upload it.

    However, if you don't think that's the problem, if you could send us more information, we'll try to diagnose the problem. Could you please do the following?

    * Quit Fetch.
    * Open Fetch again.
    * Connect to your server.
    * Try uploading again.
    * Go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and see if we can figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 6 years ago #

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