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Uploading website stops (4 posts)

  • Started 5 years ago by bbjmlawson
  • Latest reply 5 years ago from Scott McGuire
  • bbjmlawson Member

    I have a problem uploading one of my websites. It starts, but then gives me this message:

    Fetch could not put "shapeimage_1.jpg" because the FTP server dropped the connection.
    Try again, or contact the server administrator to verify that the server is running.

    I contacted my Customer Service at the server and they checked the connection and said it was fine.

    Do you have any suggestions to fix this problem?

    Thanks, Julie

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Julie,

    We'd like some more information to help diagnose the problem. Could you please do the following?

    * Quit Fetch.
    * Open Fetch again.
    * Connect to your server.
    * Try uploading again.
    * After you get the error, go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into an email and send it to:

    bb at fetchsoftworks dot com

    We'll take a look and see if we can figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • bbjmlawson Member

    I have been going crazy trying to figure this out. I REALLY appreciate any help you can give me.

    Fetch 5.3 (5D161) Intel running on Mac OS X 10.5.5 (9F33) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH5X001-A96N-M2WG T
    Connecting to www.enjoyjoco.com port 21 (Mac OS X firewall is allowing connections) (11/12/08 2:14:44 PM)
    Connected to 72.167.131.58 port 21 (11/12/08 2:14:44 PM)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 10 of 50 allowed.
    220-Local time is now 13:14. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 3 minutes of inactivity.
    USER bbjmlawsonj
    331 User bbjmlawsonj OK. Password required
    PASS
    230-User bbjmlawsonj has group access to: 450
    230 OK. Current directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    PWD
    257 "/" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (72,167,131,58,29,191)
    Making data connection to 72.167.131.58 port 7615
    LIST
    150 Accepted data connection
    drwx---r-x 75 1619 450 20480 Nov 12 13:13 .
    drwx---r-x 75 1619 450 20480 Nov 12 13:13 ..
    drwx------ 2 1619 450 8192 Nov 12 12:20 .hcc.thumbs
    -rw-r--r-- 1 1619 450 52312 Nov 12 13:13 Enjoy_Johnson_County.html
    drwxr-xr-x 3 1619 450 16384 Nov 12 13:14 Enjoy_Johnson_County_files
    -rw-r--r-- 1 1619 450 44410 Nov 10 15:22 J1110.html
    drwxr-xr-x 2 1619 450 4096 Nov 12 12:30 J1110_files
    -rw-r--r-- 1 1619 450 49476 Nov 10 15:21 J1117.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 15:21 J1117_files
    -rw-r--r-- 1 1619 450 22620 Nov 10 15:22 J1124.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 15:22 J1124_files
    -rw-r--r-- 1 1619 450 53049 Nov 10 15:23 J1201.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 15:23 J1201_files
    -rw-r--r-- 1 1619 450 28188 Nov 10 15:27 J1208.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 15:26 J1208_files
    -rw-r--r-- 1 1619 450 25847 Nov 10 15:27 J1215.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 15:27 J1215_files
    -rw-r--r-- 1 1619 450 14018 Nov 10 15:57 JActing.html
    drwxr-xr-x 3 1619 450 4096 Nov 10 15:57 JActing_files
    -rw-r--r-- 1 1619 450 13890 Nov 10 16:00 JAnimals.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:00 JAnimals_files
    -rw-r--r-- 1 1619 450 38742 Nov 10 16:01 JArt.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:01 JArt_files
    -rw-r--r-- 1 1619 450 15545 Nov 10 16:01 JBabysitting.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:01 JBabysitting_files
    -rw-r--r-- 1 1619 450 19685 Nov 10 16:02 JBasketball.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:02 JBasketball_files
    -rw-r--r-- 1 1619 450 10368 Nov 3 14:48 JBirthday_Parties.html
    drwxr-xr-x 2 1619 450 4096 Nov 3 14:48 JBirthday_Parties_files
    -rw-r--r-- 1 1619 450 13074 Nov 10 16:02 JComputers.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:02 JComputers_files
    -rw-r--r-- 1 1619 450 17297 Nov 10 16:03 JCooking.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:03 JCooking_files
    -rw-r--r-- 1 1619 450 22165 Nov 10 16:03 JCrafts.html
    drwxr-xr-x 11 1619 450 8192 Nov 10 16:03 JCrafts_files
    -rw-r--r-- 1 1619 450 16030 Nov 10 16:04 JDance.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:04 JDance_files
    -rw-r--r-- 1 1619 450 197361 Nov 10 16:05 JElementary.html
    drwxr-xr-x 2 1619 450 8192 Nov 10 16:05 JElementary_files
    -rw-r--r-- 1 1619 450 12397 Nov 10 16:05 JEtiquette.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:05 JEtiquette_files
    -rw-r--r-- 1 1619 450 42673 Nov 10 16:06 JFamily.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:06 JFamily_files
    -rw-r--r-- 1 1619 450 12941 Nov 10 16:07 JFencing.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:07 JFencing_files
    -rw-r--r-- 1 1619 450 18213 Nov 10 16:07 JFestivals.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:07 JFestivals_files
    -rw-r--r-- 1 1619 450 12607 Nov 10 16:08 JFinances.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:08 JFinances_files
    -rw-r--r-- 1 1619 450 14224 Nov 10 16:09 JFitness.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:09 JFitness_files
    -rw-r--r-- 1 1619 450 22634 Nov 10 16:09 JFood.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:09 JFood_files
    -rw-r--r-- 1 1619 450 12964 Nov 10 16:10 JFootball.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:10 JFootball_files
    -rw-r--r-- 1 1619 450 12428 Nov 10 16:10 JForeign_Language.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:10 JForeign_Language_files
    -rw-r--r-- 1 1619 450 24626 Nov 10 16:11 JGames.html
    drwxr-xr-x 3 1619 450 4096 Nov 10 16:11 JGames_files
    -rw-r--r-- 1 1619 450 12993 Nov 10 16:11 JGolf.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:11 JGolf_files
    -rw-r--r-- 1 1619 450 16317 Oct 27 10:58 JHalloween.html
    drwxr-xr-x 2 1619 450 4096 Oct 27 11:01 JHalloween_files
    -rw-r--r-- 1 1619 450 71397 Nov 10 16:11 JHigh_School.html
    drwxr-xr-x 4 1619 450 8192 Nov 10 16:11 JHigh_School_files
    -rw-r--r-- 1 1619 450 12577 Nov 10 16:12 JHistory.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:12 JHistory_files
    -rw-r--r-- 1 1619 450 32850 Nov 10 16:12 JHoliday.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:12 JHoliday_files
    -rw-r--r-- 1 1619 450 13180 Nov 10 16:13 JHomework.html
    drwxr-xr-x 3 1619 450 4096 Nov 12 10:42 JHomework_files
    -rw-r--r-- 1 1619 450 15169 Nov 10 16:13 JIce_Hockey.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:13 JIce_Hockey_files
    -rw-r--r-- 1 1619 450 20063 Nov 10 16:14 JIce_Skating.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:14 JIce_Skating_files
    -rw-r--r-- 1 1619 450 28757 Nov 10 16:14 JKids_Eat_Free.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:14 JKids_Eat_Free_files
    -rw-r--r-- 1 1619 450 11366 Nov 10 16:14 JMartial_Arts.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:14 JMartial_Arts_files
    -rw-r--r-- 1 1619 450 75117 Nov 10 16:15 JMiddle.html
    drwxr-xr-x 2 1619 450 8192 Nov 10 16:15 JMiddle_files
    -rw-r--r-- 1 1619 450 17275 Nov 10 16:15 JMom.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:15 JMom_files
    -rw-r--r-- 1 1619 450 27346 Nov 10 16:15 JMovies.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:15 JMovies_files
    -rw-r--r-- 1 1619 450 19333 Nov 10 16:16 JMusic.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:16 JMusic_files
    -rw-r--r-- 1 1619 450 13173 Nov 10 16:16 JNature.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:16 JNature_files
    -rw-r--r-- 1 1619 450 12797 Nov 3 16:39 JOrganization.html
    drwxr-xr-x 2 1619 450 4096 Nov 3 16:40 JOrganization_files
    -rw-r--r-- 1 1619 450 13999 Nov 10 16:17 JPainting.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:17 JPainting_files
    -rw-r--r-- 1 1619 450 11352 Nov 3 16:39 JParade.html
    drwxr-xr-x 2 1619 450 4096 Nov 3 16:39 JParade_files
    -rw-r--r-- 1 1619 450 76562 Nov 10 16:17 JPlaytime.html
    drwxr-xr-x 2 1619 450 8192 Nov 10 16:17 JPlaytime_files
    -rw-r--r-- 1 1619 450 13059 Nov 10 16:18 JPoetry.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:18 JPoetry_files
    -rw-r--r-- 1 1619 450 176191 Nov 10 16:18 JPreschool.html
    drwxr-xr-x 5 1619 450 8192 Nov 10 16:18 JPreschool_files
    -rw-r--r-- 1 1619 450 16500 Nov 10 16:19 JPuberty.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:19 JPuberty_files
    -rw-r--r-- 1 1619 450 15577 Nov 10 16:19 JSafety.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:19 JSafety_files
    -rw-r--r-- 1 1619 450 18994 Nov 10 16:20 JScience.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:20 JScience_files
    -rw-r--r-- 1 1619 450 14591 Nov 10 16:20 JSculpture.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:20 JSculpture_files
    -rw-r--r-- 1 1619 450 12630 Nov 10 16:20 JSewing.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:20 JSewing_files
    -rw-r--r-- 1 1619 450 12994 Nov 10 16:21 JSinging.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:21 JSinging_files
    -rw-r--r-- 1 1619 450 25000 Nov 10 16:21 JSoccer.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:21 JSoccer_files
    -rw-r--r-- 1 1619 450 17205 Nov 10 16:22 JStorytime.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:22 JStorytime_files
    -rw-r--r-- 1 1619 450 84131 Nov 10 16:22 JSwimming.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:22 JSwimming_files
    -rw-r--r-- 1 1619 450 13196 Nov 10 16:23 JTap.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:23 JTap_files
    -rw-r--r-- 1 1619 450 13897 Nov 10 16:24 JTennis.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:24 JTennis_files
    -rw-r--r-- 1 1619 450 13301 Nov 10 16:24 JTumbling.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:24 JTumbling_files
    -rw-r--r-- 1 1619 450 15699 Nov 10 16:25 JVolleyball.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:25 JVolleyball_files
    -rw-r--r-- 1 1619 450 12549 Nov 10 16:25 JVolunteer.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:25 JVolunteer_files
    drwxr-xr-x 6 1619 450 4096 Nov 10 16:25 JWits_End
    -rw-r--r-- 1 1619 450 28738 Oct 13 08:59 Kids_Eat_Free.html
    drwxr-xr-x 2 1619 450 4096 Oct 13 08:59 Kids_Eat_Free_files
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:26 Media
    drwxr-xr-x 3 1619 450 4096 Nov 10 16:26 Scripts
    -rw-r--r-- 1 1619 450 4243 Nov 10 16:26 Subscription.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 16:26 Subscription_files
    drwxr-xr-x 6 1619 450 4096 Oct 13 08:55 Wits_End
    -rw-r--r-- 1 1619 450 1731 Nov 10 12:31 feed.xml
    -rwxr--r-- 1 1619 450 774 Apr 21 2008 gdform.php
    -rw-r--r-- 1 1619 450 3226 Nov 10 12:31 googlee8259fcab1861375.html.html
    drwxr-xr-x 2 1619 450 4096 Nov 10 12:31 googlee8259fcab1861375.html_files
    -rw-r--r-- 1 1619 450 322 Nov 10 12:31 index.html
    -rwx---r-x 1 1619 450 1683 May 7 2008 missing.html
    -rwx---r-x 1 1619 450 389 Apr 21 2008 php.ini
    drwxrwx--- 2 1619 450 4096 Apr 21 2008 php_uploads
    drwx---r-x 2 0 0 4096 May 1 2008 stats
    lrwxrwxrwx 1 1619 450 53 May 9 2008 statshistory -> /var/chroot/home/content/b/b/j/bbjmlawsonj/html/stats
    -rwx---r-x 1 1619 450 2839 Apr 21 2008 welcome.html
    226-Options: -a -l
    226 148 matches total
    CWD Enjoy_Johnson_County_files
    250 OK. Current directory is /Enjoy_Johnson_County_files
    PWD
    257 "/Enjoy_Johnson_County_files" is your current location
    TYPE I
    200 TYPE is now 8-bit binary
    PASV
    227 Entering Passive Mode (72,167,131,58,199,71)
    Making data connection to 72.167.131.58 port 51015
    STOR C40008033.png
    150 Accepted data connection
    226-File successfully transferred
    226 0.104 seconds (measured here), 0.75 Kbytes per second
    Transfer of C40008033.png (80 bytes, 0 bytes/sec, 0:00 elapsed) completed at 11/12/08 2:15:01 PM
    PASV
    227 Entering Passive Mode (72,167,131,58,198,128)
    Making data connection to 72.167.131.58 port 50816
    STOR C40008066.png
    Update check skipped at 11/12/2008 02:16 PM (next check after 11/17/2008 07:05 AM)
    ftp_store_setup: 2,-30014 (state == RPUT_SETTING_UP)
    ABOR
    send_cmd():con_conn->Putline() returns 2,-50

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Julie,

    Thanks for the transcript.

    I see you also sent it in as an email, so we will follow up with you there (it looks like one of my colleagues has already replied to you).

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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