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Uploads do not finish. Dog runs and runs :-) (3 posts)

  • Started 7 years ago by Myriads
  • Latest reply 7 years ago from Myriads
  • Myriads Member

    Hello,

    Last night a thunderstrike took out my DSL modem and my imacs eithernet card.... Sigh.

    I'm on a iMac running OX 10.3.9

    Got a new DSL modem and was able to connect to the web using the Ethernet adaptor and a USB connection to the DSL modem. Everything seems to work as well as it did before... except that my ability to upload with Fetch is borked.

    I'm running Fetch 4.0.3 and have never had an issue with it.

    If I connect with dial-up I can uplaod with no issues (other then dial-up speed)

    If I connect via my laptop, with the DSL ethernet cord directly via the modem the way I used to before the iMacs eithernet card got dinged, I have no issues. So it's not an issue with the ISP.

    But when I use the USB via the Ethernet adaptor port I get problems when I try to upload files larger then a certain size.

    for example I have been able to upload 12K files with success. It takes Fetch a little bit of a long time to say it's finished, but the files do get there. Here is a transcript of a good connection:

    220 You will be disconnected after 15 minutes of inactivity.
    USER johnands
    331 User johnands OK. Password required
    PASS
    230-User johnands has group access to: johnands
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD public_html/blu
    250 OK. Current directory is /public_html/blu
    PWD
    257 "/public_html/blu" is your current location
    TYPE I
    200 TYPE is now 8-bit binary
    PORT 192,168,1,2,216,252
    200 PORT command successful
    STOR Aaaaatest.jpg
    150 Connecting to port 55548
    226-File successfully transferred
    226 23.177 seconds (measured here), 478.61 bytes per second
    Upload complete at 7/10/07 4:34:41 PM
    TYPE A
    200 TYPE is now ASCII
    PORT 192,168,1,2,137,194
    200 PORT command successful
    LIST

    I cut it at LIST as you don't need to see a few hundred files come up for the refresh!

    But if I try say, a 40K file, Fetch will zip the first 38K right up to the server, but then run and run and run and never finish the rest. Here is a bad run I abort:

    Connecting to cactuarexpress.com port 21 (7/10/07 4:54:32 PM)
    220---------- Welcome to Pure-FTPd [TLS] ----------
    220-You are user number 3 of 50 allowed.
    220-Local time is now 16:55. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER johnands
    331 User johnands OK. Password required
    PASS
    230-User johnands has group access to: johnands
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD public_html/blu
    250 OK. Current directory is /public_html/blu
    PWD
    257 "/public_html/blu" is your current location
    PASV
    227 Entering Passive Mode (64,119,183,5,101,56)
    STOR AAAAAAAtest.html
    150 Accepted data connection
    ABOR
    get_reply():con_conn->Getline() returns -3253

    I can download files of any size from the server with no issues, and as I said have no problems with the uploads on Dial-up or the Laptop under Ethernet DSL

    It's pretty clear that the issue is in the Eithernet adaptor somehow, but I don't see how. Any ideas? I can work around this with minor trouble, but it is a tiny annoyance for getting a job done on my main work machine.

    Thank you!

    Posted 7 years ago #

  • Jim Matthews Administrator

    You might start by contacting the vendor of the DSL modem; this may be a known issue.

    If that does not work, I'd suggest adjusting the MTU for the USB DSL connection. You would do that in the Network panel of System Preferences. Set the Show menu to the USB DSL connection -- do you then see an Ethernet tab? If so, select it, and change the Configure menu to "Manually (Advanced)". Then change the Maximum Packet Size (MTU) from 1500 to something smaller, e.g. 1400.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

  • Myriads Member

    Hello Jim,

    Thank you for the reposnse. I made the changes you specified and cycled both the modem and the computer on and off to let them set.

    Sadly there was no change in the problem. It hung near the end of the upload just as above.

    The modem is a 'Zhone" 6211-13 ADSL2outer

    I've poked about the information they gave me with it, but sadly all the stuff on the Disk is for PC's and nary a word of Mac's in it. I'll google the site and try that when I'm less tired and frustrated.

    I appreciate the time you gave me. If you have any other ideas I'm game :-)

    Myriads

    Posted 7 years ago #

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