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username with an @ in it (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by q-bus
  • Latest reply 10 years ago from q-bus
  • q-bus Member

    i've got some problems to connect on my ftp-server. my username has got an @ on it, like info@domain.com. now tells my fetch, that this is a bad username. please can soneone tell my, if there is a chance to setup fetch, that the connect also work with an @ in the username.

    thx :)

    Posted 10 years ago #

  • Jim Matthews Administrator

    In general Fetch just passes back whatever error message the server provides, so my guess is that it's the server that's complaining. Could you post the contents of the Fetch Transcript window after you get the error? Choose "Fetch Transcript" from the Window menu to open it.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • q-bus Member

    I tryed it with an other ftp client, smartFTP and it works well, but not on my mac... :( (mac os 9.2).

    the error message which appears, tells me:
    /**********************************
    Error on user id: Illegal Username.
    **********************************/

    hope thats it what you mean with "Fetch Transcript". if not, please let me know it.

    thx. gilles

    Posted 10 years ago #

  • Jim Matthews Administrator

    No, to see the Fetch Transcript you have to choose "Fetch Transcript" from the Window menu. It's a separate window.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • q-bus Member

    hi jim

    ok. new day, new luck! I've just tried it again and which surprise it works faultless!
    I've no idea why and so I'm not able to send you the content of the Fetch Transcript window, sorry.

    thx for your help and have a nice time.
    cheers! Gilles :)

    Posted 10 years ago #

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