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Using Fetch with VPN Tracker (5 posts)

  • Started 8 years ago by timware
  • Latest reply 8 years ago from Scott McGuire
  • timware Member

    I've downloaded and installed the latest version of VPN Tracker. I am able to successfully establish a connection via VPN. However, I am not able to use Fetch 5 (OS 10.4.6) to ftp in to the network to which I've connected. Is there something I need to do on the Fetch side to make this happen?

    Thanks!

    Tim

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi Tim,

    The first thing I'd check is to make sure that the "Use passive mode transfers" checkbox is checked in Fetch. You can find it in the General tab of the Fetch Preferences. If it is not checked, check it and try connecting to your FTP server again.

    If it was already checked, or checking it didn't help, could you please try to connect to the server, and then after you get an error message, choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • timware Member

    It times out. Here's the transcript:

    Connecting to 10.0.7.15 port 21 (OS X firewall is off) (6/30/06 3:12:48 PM)

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi Tim,

    Can you connect to other things in the VPN network with other programs besides Fetch?

    Are you trying to connect to the FTP server by hostname, or by typing the IP address?

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

  • Scott McGuire Administrator

    Hi Tim,

    Another thing to try - use the command-line FTP client and send us the transcript from that.

    To do this, run the Terminal application (in the Utilities folder of the Applications folder). Then type:

    ftp server.hostname.com

    (replacing "server.hostname.com" as appropriate)

    And then copy and paste all the text that appears in terminal after you enter that.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 8 years ago #

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