Fetch Softworks

Web log article not opening (10 posts)

• Started 16 years ago by rfosgard
• Latest reply 16 years ago from Scott McGuire

• rfosgard Member

  I uploaded my website from iWeb to Go Daddy web hosting server. It worked great.

  Today, I added an article to my blog page and uploaded my website pages again. When I visit my site, the excerpts page shows my new article, but when I click read more, the full article entry page didn't get uploaded. I get a message saying I didn't upload properly.

  Can anyone help?

  Thanks,

  Randy

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Randy,

  Does the title of your new blog post have any colons, slashes, or quotation marks in it?

  If so, you should rename your blog post to avoid using those characters and re-upload your website. (I can explain why this causes a problem if you'd like.)

  If that doesn't seem to be the case - or that doesn't help - could you tell us the address (URL) of your website, and we'll take a look and see if we can figure out what the problem is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• rfosgard Member

  My article is "The President's Three-Point Plan.

  So, it has a dash.

  Do you think that's the problem?

  Randy

  Originally posted by ScottMcGuire:

  Hi Randy,

  Does the title of your new blog post have any colons, slashes, or quotation marks in it?

  If so, you should rename your blog post to avoid using those characters and re-upload your website. (I can explain why this causes a problem if you'd like.)

  If that doesn't seem to be the case - or that doesn't help - could you tell us the address (URL) of your website, and we'll take a look and see if we can figure out what the problem is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Randy,

  Actually, I believe the apostrophe is the problem - sorry, I should have included that in my list of problem characters. (Hyphens, along with underscores, ampersands, commas, and spaces, should be fine.)

  Here's the problem:

  iWeb uses the title of the blog entry for the name of the file that constitutes that entry on your website. However, GoDaddy's server does not accept certain characters in file names and two things can happen: either the server will refuse to accept the file because of its name, or the server will rename the file to remove the "bad" characters when you upload it - in this case, the apostrophe in the file name is most likely changed to an underscore.

  But the HTML code of your website assumes the name of the file is the same - so your links look for a file whose name includes "President's", but the file on the server is named "President_s", and so you get an error.

  This is really iWeb's fault - it should know better than to put such characters in a file's name - and in most cases the only good workaround is to not use those characters in your blog entry names.

  In this particular case, though, there is a better solution - the problem here is that iWeb is putting a "fancy" apostrophe (one that's curved, instead of straight up and down) in the blog title and filename. You can tell iWeb to not create fancy apostrophes, and then I believe a regular apostrophe would be fine.

  To do this, go to the iWeb preferences, and uncheck "Use smart quotes." Then delete and re-type your blog entry's title. Then re-publish your website, and re-upload it, and see if that fixes the problems.

  Let me know if this works, or if you have questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• rfosgard Member

  I unchecked the "use smart quotes" box and the apostrophe was still curved so I renamed my article and removed the apostrophe, then, uploaded the file. I still received the same message and my page didn't load.

  I then removed the dash and uploaded the file and I got the same result.

  My website is www.fosgardllc.com

  Randy

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Randy,

  The main "News" page on your website appears to still be looking for a file with the old name.

  You should delete the existing News folder on the website and upload at least the entire News folder again, instead of just uploading the updated blog entry page - did you try that?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• rfosgard Member

  I uploaded the entire file.

  Randy

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Randy,

  Another user who had this same problem reported that he had to delete the blog entry and create it fresh to fix the filename problem; I'm sorry but I haven't had time to verify if that is always necessary.

  Anyway, you might want to try that. You may also want to delete the existing files from the Mac folder you're publishing the iWeb site to, to make sure there's no confusion.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• rfosgard Member

  I finally got it to upload. I deleted the blog entry and retyped the article. The problem could have been that the deleted blog article was created in Microsoft Word, then copied/pasted into iWeb.

  Thanks for all your help,

  Randy

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Randy,

  You're welcome and we're glad to hear you got it working!

  Best,

  Scott McGuire
  Fetch Sotworks

  Posted 16 years ago #