Your best friend for file transfer.

Fetch application logoFetch

website not updating when I drop in new files (2 posts)

  • Started 2 years ago by whitney
  • Latest reply 2 years ago from Scott McGuire
  • whitney Member

    I'm dropping in new html files and images to fetch for my website, but my website is not updating with the new files. I even deleted the old files from the server but they are still live on the web!

    Posted 2 years ago #

  • Scott McGuire Administrator

    Hi Whitney,

    We'd like some more information to help figure out what's going on.

    Could you please do the following?

    * Quit Fetch, if it's running.
    * Open Fetch again.
    * Connect to your server.
    * Go to the View menu, and choose Refresh.
    * Upload one of your new website files.
    * Then go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and try to advise.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 2 years ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.