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Website won't display (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by guest
  • Latest reply 9 years ago from Jim Matthews
  • guest Registered Member

    I've uploaded the files for my index page after I made changes and now they don't display. Any suggestions as to what I'm doing wrong?
    Thanks

    Posted 9 years ago #

  • Jim Matthews Administrator

    The common causes for this problem are:

    1) The files are in the right place but your web browser is showing you old pages from its cache. Clicking the Reload or Refresh button in the browser should fix this.

    2) The files are in the wrong place on the web server. In this case you want to double-check the instructions from your hosting company to make sure you are uploading to the right folder on the server.

    If you are still having problems I would recommend re-uploading the index.html file and then choosing "Fetch Transcript" from the Window menu and posting the contents, along with the URL of your web page. I'll take a look and see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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