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What is a 199 error? And what happened to v3.03 (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by T
  • Latest reply 12 years ago from T
  • T Member

    Up until today I've been using v3.0, for the Mac. When I tried to FTP into my site today I received a 199 error message. Being unable to access FTP I came to this site and noted that there was now a v4 out. I downloaded what I thought was an upgrade only to find out that I have to enter my serial number, which I no longer have... it's been years since I first installed 3.0.

    Why will 3.0 no longer work? How can I use v4 if I do not have my serial number and no longer have the email addy that I used years ago.

    Posted 12 years ago #

  • Jim Matthews Administrator

    A 199 error suggests that there's been some file corruption, either in your copy of Fetch or in one of the files that Fetch puts in the Preferences folder: Fetch Prefs, Fetch Cache, Fetch Shortcuts. I would suggest moving those files from the Preferences folder and seeing if that helps.

    The copies of Fetch 3.0.3 distributed before January, 2001 did not use a serial number. Fetch 4.0.1 is a free upgrade for people who purchased a Fetch 3.0.3 license after April 30, 2000; otherwise a single user license is $25.

    Thank you,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • T Member

    Hi Jim,

    I tried removing those files, restarting the computer, but still get the 199 error.

    Does this mean that I will have to trash 3.0 and pay $25 for 4.0?

    I take it that Fetch is no longer free.

    Posted 12 years ago #

  • Jim Matthews Administrator

    I would recommend downloading the free 15-day trial copy of Fetch 4.0.1 to see if it works for you.

    Fetch has not been free for over a decade; it's been $25 since version 2.1.

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • T Member

    4.0 works, so I guess I'll just have to go with that.

    As for Fetch being free.... I never received any serial number with it, at least none that I can recall. It's been years.... well, however long it's been since 3.0 came out. :-)

    Thanks, Jim

    Terri

    Posted 12 years ago #

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