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what permissions should I set? (8 posts)

  • Started 3 years ago by TigerMO
  • Latest reply 3 years ago from Jim Matthews
  • TigerMO Member

    I'm a novice user of Dreamweaver and Fetch. When I try to put a file in Dreamweaver, I'm told that I don't might not have the correct permissions, but I wrote the file. Why wouldn't I have the correct permissions? So, I thought I'd use Fetch to change the permissions to make them correct, but I don't know enough about permissions to know what to put. Can someone please help? Thanks.

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi,

    When you receive a permissions error when trying to upload, that actually doesn't have anything to do with the permissions of your files.

    Instead what it almost always means is that you are trying to upload to a folder on the server that you do not have permissions to put files in. You probably need to be uploading files to a different folder on the server.

    On many servers, the files that make up your website must go in a specially named folder, for example, one named "public_html", "htdocs", or "www" — the exact name of the folder will depend on your server. Usually you do not need to create this folder, it will already exist.

    If you are unsure which folder you should put your website files in, you should contact the company or person that runs the server and ask which folder you should upload website files to.

    Please let us know if you are still having problems after looking into that.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • Jan Carlier Member

    by accident i deleted the first window after my creditcard payment for the dutch version of fetch

    does this make my payment as "not done" or can i work with fetch after exposure of the time.

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Jan,

    I have checked and we did receive your order and payment (thank you very much!). You should have received an email with order confirmation with your serial number; I have resent it to you just in case.

    If you have still not received it by the end of the day Sunday, please let us know and we will try again.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • Jan Carlier Member

    Where do i have to put the serialnumbername and the serial number? It looks as if that information is already in my computer but i didn't do anything to get it there.

    Posted 3 years ago #

  • Jim Matthews Administrator

    Hi Jan,

    You can choose "About Fetch" from the Fetch menu to see if a serial number has already been entered.

    To enter a different serial number, hold down Option and choose "Enter Serial Number..." from the Fetch menu.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #

  • TigerMO Member

    Jim- I wish you would mention to people posting that it's very poor discussion group manners to hijack a thread with an unrelated question. They should be instructed to start a new topic and as Administrator, you should have the tools to remove an improper post and re-post it correctly. It's been a little annoying to me to keep receiving "answers" to my post that are totally irrelevant to my topic.

    Posted 3 years ago #

  • Jim Matthews Administrator

    Thanks for the feedback, Tiger. We'll see what we can do.

    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #

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