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When using fetch, my IP address got banned from my own website! (4 posts)

  • Started 3 years ago by Pete
  • Latest reply 3 years ago from Scott McGuire
  • Pete Member

    I was updating a few pages on my existing website, when all of a sudden, the server cut out and failed to reconnect. Not only could I not access fetch anymore, but I could no longer visit my website using my internet browser. I rang my host, who advised me that my site was running perfectly at their end. I then had a number of friends check my site from their computers, and everything was fine for them too.
    It turns out that for some ridiculous reason, my IP address somehow got banned from MY VERY OWN WEBSITE!!!!!! So everyone else in the world can access my site, except for me - the webmaster!
    Is there anyway I can get my IP address removed from my websites banned list? Unfortunately, I cant even access my sites admin because im trying to access it from my same IP address that "someone / somehow" has mysteriously banned.

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Pete,

    There's really nothing Fetch does that could cause you to get "banned" from your website.

    I suspect that what is really going on is there is some glitch in your network equipment, or with your Internet provider, that is keeping you from seeing your website, and it just happened to happen while you were using Fetch.

    The first thing you should try is restarting your network equipment; this sometimes solves problems such as the one you're experiencing.

    Here's what you should do:

    * Shut down your Mac.
    * Unplug your router or wireless base station (if you have one; a router is a device for sharing your Internet connection with multiple computers).
    * Unplug your cable/DSL modem.
    * Plug the cable/DSL modem back in, and wait about a minute for it to get completely started up.
    * Then plug the router or wireless base station back in, and wait another minute for it to start up.
    * Finally, start your Mac.

    Then try visiting your website again and see if you can view it.

    If you still cannot view your site after taking those steps, you should contact your Internet provider about the problem. Be sure to tell them that you already contacted the server and things are fine, and other people can access the server.

    Please let us know how it goes, and if you have any further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

  • Pete Member

    Hi Scott,

    Thanks very much for your helpful advice. I did as you instructed, and my website is now back up and running, visible from my IP address.

    Thanks yet again for your help.

    Regards,

    Pete

    Posted 3 years ago #

  • Scott McGuire Administrator

    Hi Pete,

    You're welcome, and I'm glad to hear everything's working properly again!

    Please let us know if we can be of assistance again in the future.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 3 years ago #

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