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why plain text???? (3 posts)

  • Started 5 years ago by jc412
  • Latest reply 5 years ago from jc412
  • jc412 Member

    for some reason every time i go to ipload any kind of file, it is uploaded as a dud, and it says Plain Text as the file extension... does anyone know the problem? or how i fix it??

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    Yes, I believe this advice will fix your problem.

    When you use the Put command, change the setting of the "If a file already exists:" menu to "Replace existing file". Do not use "Pick a different name".

    When this menu is set to Pick a different name, Fetch asks the server to pick a new name for your files if ones with the same name already exist, so that your existing files are not replaced. Unfortunately, some servers pick names that have little relation to the file's original name, and do this for every file regardless of whether it's necessary. And the new gibberish file names are always listed as text files.

    Please let us know if this doesn't fix the problem for you and we will investigate further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

  • jc412 Member

    awesome! got it to work! thanks so much:)

    Originally posted by ScottMcGuire:

    Hi,

    Yes, I believe this advice will fix your problem.

    When you use the Put command, change the setting of the "If a file already exists:" menu to "Replace existing file". Do not use "Pick a different name".

    When this menu is set to Pick a different name, Fetch asks the server to pick a new name for your files if ones with the same name already exist, so that your existing files are not replaced. Unfortunately, some servers pick names that have little relation to the file's original name, and do this for every file regardless of whether it's necessary. And the new gibberish file names are always listed as text files.

    Please let us know if this doesn't fix the problem for you and we will investigate further.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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