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Won't Remember Shortcuts (OS X 10.3.5) (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by Ex-Lurker
  • Latest reply 9 years ago from marccarter
  • Ex-Lurker Member

    Hello-

    I am a long-time OS 9 Fetch user who just installed the latest version. My problem is that the new Fetch won't remember my shortcuts- I have to type in the FTP, username, and password *every time.* How tedious.

    Please advise.

    Posted 10 years ago #

  • Jim Matthews Administrator

    The first thing I'd try is quitting Fetch and moving the "Fetch Shortcuts" file in the Preferences folder of the Library folder of your home folder to another location. If that file is corrupted it could keep new shortcuts from being saved.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • marccarter Member

    I am having a similar problem, however fetch does remember my password but not the user ID or Host. I've deleted the fetch preferences in the Home folder/library/preferences. I then relaunch Fetch, click on the shortcuts button and the old shortcuts are still there and when I mouse over the shortcut and release nothing happens.
    Are ther other preferences I need to delete??

    Posted 9 years ago #

  • Jim Matthews Administrator

    It sounds like you've created an empty shortcut (the interface does not make it clear that you need to fill in the Host and User ID fields before choosing "Create New Shortcut..."). To fix your shortcut you should:

    1) Choose "Fetch Shortcuts" from the Window menu.
    2) Click on the shortcut you want to edit.
    3) Choose "Edit Shortcut..." from the Customize menu.
    4) Enter the desired information.
    5) Click OK.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

  • marccarter Member

    Thank you Jim. That was indeed the problem.

    Marc Carter

    Posted 9 years ago #

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