Fetch Softworks

wrong time and date (6 posts)

• Started 7 years ago by Suncoast Press
• Latest reply 7 months ago from Jim Matthews

• Suncoast Press Member

  IOS 10.8.5
  Fetch 5.7.3

  The time stamp on the new connection is showing a CET date and time on up loaded files.
  Need it to be EST date and time.

  First time using fetch any help would be greatly appreciated.

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  Thanks for contacting us. I could use more information to help with this problem. What timezone are you in? What timezone is the server in? Could you give a specific example of an incorrect date (e.g. I uploaded a file at local time X, Fetch displayed its modification time as Y, when it should have shown it as Z)?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #

• Suncoast Press Member

  I'm in EST Eastern Slandered Time
  the time stamp on the files being uploaded is CET Central European Time +6 hours
  The Up loader is in EST

  under Date
  DD,MM ## YYYY Time

  file was up loaded 2/22/2017 920 PM EST BUT SHOWS AS

  Thursday February 23 2017 1:20 AM

  Posted 7 years ago #

• Jim Matthews Administrator

  Hi,

  1:20 AM is 4 hours ahead of 9:20 PM, so it looks like you're getting UTC-1 hour (aka East Greenland Time). Which is quite odd! Could you upload a file again, and then choose "Fetch Transcript" from the Window menu and post the contents, so I can see where that date is coming from?

  Also, if you choose Refresh from the View menu do you see a different time?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 years ago #

• Keith Member

  I am showing your time stamp with regards to my uploads in the Fetch window which is in the future which confuses the server that I'm uploading to which causes a delay when the file shows up on the server, it must be trying to figure out how its receiving something from the future. It sometimes takes a half hour to appear in my server, however in the Fetch window it shows as already being there.

  Posted 7 months ago #

• Jim Matthews Administrator

  Hi Keith,

  Do you still see the future timestamp if you refresh the file list?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 months ago #