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Wrong user name format? (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by themulcher
  • Latest reply 9 years ago from Jim Matthews
  • themulcher Member

    I downloaded Fetch today and it will not let me connect. It says that the wrong user name format was entered. I have used Fetch before with all the same info. Here is what the transcript says

    Fetch 4.0.3 System 0x1028 Expires 11/16/2004 TR
    Connecting to ftp.fortenberryphoto.com port 21 (11/1/04 3:52:17 PM)
    220 FTP server (Version wu-2.6.2(1) Mon Nov 1 15:52:17 2004) ready.
    USER forten
    500 Wrong user name format was entered. For more information, press help button of your control panel.

    Any suggestions?

    Thanks

    Posted 9 years ago #

  • Jim Matthews Administrator

    The server is returning that message (Fetch is just passing it along), and I don't see any good explanation for it. So I think you will have to contact the server administrator and show her or him the transcript. It could be that the server configuration was inadvertently broken.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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