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Zip files downloaded get corrupted on many macs (9 posts)

  • Started 1 year ago by Michel
  • Latest reply 1 year ago from Michel
  • Michel Member

    hi guys, i have a problem with fetch. many filles get corrupted when try to unzip them.

    i tested the same files on windows pc's and everything is fine.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Could you download one of the zip files that is getting corrupted, and then choose "Fetch Transcript" from the Window menu and post the contents? That will give me some clues about what is going on.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Michel Member

    Hi Jim, here is the log. i downloaded a File with name: OUP_8ANO_EF2_MATEMATICA_B1_C1_P3.zip
    aprox: 238Mb

    Please, let me know if you need any aditional information.

    many thanks for your support.

    Using SOCKS v4 gateway host: brisa.br.oup.com, port: 1080
    Connecting to ftp.share.oup.educacao.ws port 21 (Mac OS X firewall is allowing connections) (16/05/13 14:48)
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = ftp.share.oup.educacao.ws, real_remote_addr = 0xbaca9922, port = 21)
    Sent SOCKS request (version = 4 cmd = 1 port = 21 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 15 reply.addr = bfff5fcc
    Connected to 186.202.153.34 port 21 (16/05/13 14:48)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 8 of 500 allowed.
    220-Local time is now 14:46. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER shareoup
    331 User shareoup OK. Password required
    PASS
    230-User shareoup has group access to: shareoup webusers2◇
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    PWD
    257 "/" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (186,202,153,34,236,38)
    Making data connection to 186.202.153.34 port 60454
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = 186.202.153.34, real_remote_addr = 0xbaca9922, port = 60454)
    Sent SOCKS request (version = 4 cmd = 1 port = 60454 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 17 reply.addr = bfff7e8c
    LIST -al
    150 Accepted data connection
    drwxr-x--- 58 shareoup 48 8192 May 16 10:21 .
    drwxr-x--- 58 shareoup 48 8192 May 16 10:21 ..
    drwx------ 2 shareoup shareoup 8192 Aug 15 2012 .ssh
    drwxr-xr-x 3 shareoup shareoup 8192 Jan 9 22:33 ALESSANDRO
    drwxr-xr-x 12 shareoup shareoup 8192 Apr 29 14:37 APIS
    drwxr-xr-x 28 shareoup shareoup 8192 May 3 14:26 APIS_ARTES
    drwxr-xr-x 9 shareoup shareoup 8192 Oct 10 2012 BUREAU_SP
    drwxr-xr-x 3 shareoup shareoup 8192 Mar 28 10:57 CAROCHINHA
    drwxr-xr-x 4 shareoup shareoup 8192 May 8 18:10 CAROCHINHA_DIAGRAMACAO
    drwxr-xr-x 3 shareoup shareoup 8192 Oct 29 2012 CORTEZ
    drwxr-xr-x 6 shareoup shareoup 8192 Apr 29 01:21 DEBORA_TAMAYOSE
    drwxr-xr-x 3 shareoup shareoup 8192 Nov 9 2012 EDUARDO_BORGES
    drwxr-xr-x 2 shareoup shareoup 8192 Feb 1 09:59 ELIEL
    drwxr-xr-x 4 shareoup shareoup 8192 Sep 24 2012 ENEIAS
    drwxr-xr-x 2 shareoup shareoup 8192 Oct 16 2012 ENGAGE FLASHCARDS
    drwxr-xr-x 4 shareoup shareoup 8192 Mar 13 12:43 ERJ_NILCEIA
    drwxr-xr-x 20 shareoup shareoup 8192 Jan 3 13:35 ESPANHOL_CITARA
    drwxr-xr-x 24 shareoup shareoup 8192 May 15 16:48 ESPANHOL_SETUP
    drwxr-xr-x 2 shareoup shareoup 8192 Oct 22 2012 English Plus PDFs
    drwxr-xr-x 4 shareoup shareoup 8192 May 3 09:32 FORMATO_ARTE_LP
    drwxr-xr-x 4 shareoup shareoup 8192 Jan 22 11:04 FORMATO_PORTUGUES
    drwxr-xr-x 2 shareoup shareoup 8192 Nov 23 08:22 From Daniela Gonçala
    drwxr-xr-x 5 shareoup shareoup 8192 Sep 6 2012 From Kayo
    drwxr-xr-x 3 shareoup shareoup 8192 Jan 16 11:27 From Q2A
    drwxr-xr-x 5 shareoup shareoup 8192 May 6 12:19 From QBS
    drwxr-xr-x 2 shareoup shareoup 8192 Feb 8 12:09 From Summit
    drwxr-xr-x 5 shareoup shareoup 8192 Dec 18 06:54 ILUSTRA CARTOON
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 2 10:34 Iron Images
    drwxr-xr-x 14 shareoup shareoup 8192 Apr 15 00:09 JANICE
    drwxr-xr-x 4 shareoup shareoup 8192 Mar 7 13:39 JOSIAS
    drwxr-xr-x 4 shareoup shareoup 8192 May 16 12:15 JOSIAS_ARTE
    drwxr-xr-x 2 shareoup shareoup 8192 May 31 2012 JUBRAN
    drwxr-xr-x 3 shareoup shareoup 8192 Nov 20 08:03 JULIO
    drwxr-xr-x 3 shareoup shareoup 8192 Mar 22 14:57 John Ventress
    drwxr-xr-x 2 shareoup shareoup 8192 Aug 14 2012 Luiza Delamare
    drwxr-xr-x 4 shareoup shareoup 8192 Mar 11 16:36 MATEMATICA_FORMATO
    drwxr-xr-x 5 shareoup shareoup 8192 Oct 31 2012 Matemática
    drwxr-xr-x 9 shareoup shareoup 8192 Apr 26 13:56 NID (ilustras)
    drwxr-xr-x 3 shareoup shareoup 8192 Jan 30 12:28 PARA LEANDRO
    drwxr-xr-x 51 shareoup shareoup 8192 Apr 22 14:27 PARA PETER
    drwxr-xr-x 8 shareoup shareoup 8192 Aug 20 2012 PDF DICIONARIO SELMA
    drwxr-xr-x 57 shareoup shareoup 8192 May 10 10:09 Para Leandro
    drwxr-xr-x 4 shareoup shareoup 8192 Mar 21 15:36 Para Marcelo
    drwxr-xr-x 4 shareoup shareoup 8192 Dec 20 08:26 RACHEL_DICIONARIO
    drwxr-xr-x 3 shareoup shareoup 8192 Dec 7 15:07 SELECT
    drwxr-xr-x 4 shareoup shareoup 8192 Apr 10 13:30 SETUP
    drwxr-xr-x 4 shareoup shareoup 8192 Jan 11 14:54 SIC
    -rw-r--r-- 1 shareoup shareoup 1680758690 Jun 22 2012 Sales Conference.zip
    drwxr-xr-x 4 shareoup shareoup 8192 Jun 7 2012 TESOURO
    drwxr-xr-x 8 shareoup shareoup 8192 May 16 11:24 TO CAYUBE
    drwxr-xr-x 2 shareoup shareoup 8192 May 31 2012 TO JOHN
    drwxr-xr-x 21 shareoup shareoup 8192 May 16 10:12 TO TOBY
    drwxr-xr-x 2 shareoup shareoup 8192 Sep 27 2012 TO_RAMNIK
    drwxr-xr-x 8 shareoup shareoup 8192 Sep 10 2012 To Daniela
    drwxr-xr-x 11 shareoup shareoup 8192 Apr 8 09:08 Vespucio
    drwxr-xr-x 4 shareoup shareoup 8192 Mar 27 12:23 YURI
    drwxr-xr-x 2 shareoup shareoup 8192 Aug 17 2012 escolar eng-pt
    drwxrwx--- 2 0 48 4096 May 16 00:20 logs
    drwxr-xr-x 9 shareoup shareoup 8192 Aug 21 2012 sci-math dictionaries
    drwxrwxrwx 2 0 0 8192 May 8 2012 tmp
    -rw-r--r-- 1 shareoup shareoup 31 Aug 8 2012 tmuninst.ini
    226-Options: -a -l◇
    226 61 matches total
    CWD Para Leandro
    250 OK. Current directory is /Para Leandro
    PWD
    257 "/Para Leandro" is your current location
    PASV
    227 Entering Passive Mode (186,202,153,34,236,145)
    Making data connection to 186.202.153.34 port 60561
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = 186.202.153.34, real_remote_addr = 0xbaca9922, port = 60561)
    Sent SOCKS request (version = 4 cmd = 1 port = 60561 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 17 reply.addr = bfff7e8c
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 57 shareoup shareoup 8192 May 10 10:09 .
    drwxr-x--- 58 shareoup 48 8192 May 16 10:21 ..
    drwxr-xr-x 2 shareoup shareoup 8192 Mar 1 16:28 01:03:13
    drwxr-xr-x 2 shareoup shareoup 8192 Nov 1 2012 01:11
    drwxr-xr-x 2 shareoup shareoup 8192 Dec 28 15:00 02:01:13
    drwxr-xr-x 2 shareoup shareoup 8192 Feb 2 15:06 02:02:13
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 2 15:25 02:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 May 2 17:31 02:05:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Jan 4 11:22 04:01:13
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 4 16:56 04:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Feb 5 17:07 05:02:13
    drwxr-xr-x 2 shareoup shareoup 8192 Mar 5 12:58 05:03:13
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 5 15:02 05:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Nov 5 2012 05:11
    drwxr-xr-x 2 shareoup shareoup 8192 Feb 7 15:24 07:02:13
    drwxr-xr-x 2 shareoup shareoup 8192 Feb 7 18:54 08:02:13
    drwxr-xr-x 2 shareoup shareoup 8192 Jan 9 10:06 09:01:13
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 9 16:44 09:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 May 9 11:46 09:05:2013
    drwxr-xr-x 2 shareoup shareoup 8192 May 10 10:12 10:05:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Dec 10 17:40 10:12
    drwxr-xr-x 2 shareoup shareoup 8192 Jan 11 11:06 11:01:13
    drwxr-xr-x 2 shareoup shareoup 8192 Mar 11 17:49 11:03:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 12 17:33 12:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Nov 14 2012 12:11
    drwxr-xr-x 2 shareoup shareoup 8192 Dec 12 16:09 12:12
    drwxr-xr-x 2 shareoup shareoup 8192 Mar 13 16:11 13:03:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Nov 13 2012 13:11
    drwxr-xr-x 2 shareoup shareoup 8192 Dec 13 18:04 13:12
    drwxr-xr-x 2 shareoup shareoup 8192 Dec 14 10:14 14:12
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 16 15:57 16:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Jan 17 19:01 17:01
    drwxr-xr-x 2 shareoup shareoup 8192 Dec 17 17:48 17:12
    drwxr-xr-x 2 shareoup shareoup 8192 Feb 16 13:26 18:02:13
    drwxr-xr-x 2 shareoup shareoup 8192 Mar 18 11:31 18:03:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 18 10:16 18:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Mar 19 16:18 19:03:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Dec 19 17:46 19:12
    drwxr-xr-x 2 shareoup shareoup 8192 Feb 20 16:36 20:02:13
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 20 20:06 20:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Dec 20 15:43 20:12
    drwxr-xr-x 2 shareoup shareoup 8192 Jan 21 11:14 21:01:13
    drwxr-xr-x 2 shareoup shareoup 8192 Mar 21 14:41 21:03:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Dec 21 10:32 21:12
    drwxr-xr-x 2 shareoup shareoup 8192 Jan 23 16:30 23:01:13
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 23 19:59 23:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Jan 24 16:55 24:01
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 24 18:12 24:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Feb 25 18:12 25:02:13
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 26 18:16 26:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Oct 26 2012 26:10
    drwxr-xr-x 2 shareoup shareoup 8192 Nov 26 11:06 26_11
    drwxr-xr-x 2 shareoup shareoup 8192 Jan 28 17:33 28:01:13
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 30 12:15 30:04:2013
    drwxr-xr-x 2 shareoup shareoup 8192 Oct 31 2012 31:10
    drwxr-xr-x 6 shareoup shareoup 8192 Oct 18 2012 OUP_6ANO
    drwxr-xr-x 2 shareoup shareoup 8192 Oct 11 2012 OUP_7ANO
    226-Options: -a -l◇
    226 57 matches total
    PWD
    257 "/Para Leandro" is your current location
    CWD 23:04:2013
    250 OK. Current directory is /Para Leandro/23:04:2013
    PWD
    257 "/Para Leandro/23:04:2013" is your current location
    PASV
    227 Entering Passive Mode (186,202,153,34,236,191)
    Making data connection to 186.202.153.34 port 60607
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = 186.202.153.34, real_remote_addr = 0xbaca9922, port = 60607)
    Sent SOCKS request (version = 4 cmd = 1 port = 60607 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 17 reply.addr = bfff7e8c
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 23 19:59 .
    drwxr-xr-x 57 shareoup shareoup 8192 May 10 10:09 ..
    -rw-r--r-- 1 shareoup shareoup 238883442 Apr 23 12:55 OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    -rw-r--r-- 1 shareoup shareoup 433448524 Apr 23 19:59 OUP_8ANO_EF2_MATEMATICA_B1_C2_P3 Folder.zip
    226-Options: -a -l◇
    226 4 matches total
    TYPE L 8
    200-Missing argument
    200 TYPE is now 8-bit binary
    MDTM OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    213 20130423155534
    SIZE OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    213 238883442
    PASV
    227 Entering Passive Mode (186,202,153,34,237,126)
    Making data connection to 186.202.153.34 port 60798
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = 186.202.153.34, real_remote_addr = 0xbaca9922, port = 60798)
    Sent SOCKS request (version = 4 cmd = 1 port = 60798 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 18 reply.addr = bfff902c
    RETR OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    150-Accepted data connection
    150 233284.6 kbytes to download
    Download of OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip failed (err = 2,-30014) with 238883442 bytes transferred (state == RGET_RETRIEVING)
    retry_failed_operation derr = 2, -30014 retry_state = RETRY_RETRIEVING_START cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 1, tw->retry_count = 0
    Unsuccessful download of OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip as binary data (238.883.442/238.883.442 bytes, 1.142.982 bytes/sec, 3:29 elapsed) stopped at 16/05/13 14:54 (error: 2,-30014)
    Error retrieving file, will retry (attempt #0)
    ABOR
    send_cmd():con_conn->Putline() returns 2,-50
    ftp_abort: 2,-30014 (state == RETRY_CANCELING)
    Using SOCKS v4 gateway host: brisa.br.oup.com, port: 1080
    Connecting to ftp.share.oup.educacao.ws port 21 (Mac OS X firewall is allowing connections) (16/05/13 14:54)
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = ftp.share.oup.educacao.ws, real_remote_addr = 0xbaca9922, port = 21)
    Sent SOCKS request (version = 4 cmd = 1 port = 21 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 15 reply.addr = bfff5fcc
    Connected to 186.202.153.34 port 21 (16/05/13 14:54)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 8 of 500 allowed.
    220-Local time is now 14:52. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER shareoup
    331 User shareoup OK. Password required
    PASS
    230-User shareoup has group access to: shareoup webusers2◇
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    CWD /Para Leandro/23:04:2013
    250 OK. Current directory is /Para Leandro/23:04:2013
    TYPE L 8
    200-Missing argument
    200 TYPE is now 8-bit binary
    MDTM OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    213 20130423155534
    SIZE OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    213 238883442
    Successful download of OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip as binary data (0 bytes, 0 bytes/sec, 0:00 elapsed) completed at 16/05/13 14:54
    PWD

    Posted 1 year ago #

  • Michel Member

    Sorry for the BIG log, as a test, tried to download the same file again. here is a simple log. same problem happened.

    many thanks.

    Using SOCKS v4 gateway host: brisa.br.oup.com, port: 1080
    Connecting to ftp.share.oup.educacao.ws port 21 (Mac OS X firewall is allowing connections) (16/05/13 15:00)
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = ftp.share.oup.educacao.ws, real_remote_addr = 0xbaca9922, port = 21)
    Sent SOCKS request (version = 4 cmd = 1 port = 21 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 15 reply.addr = bfff5fcc
    Connected to 186.202.153.34 port 21 (16/05/13 15:00)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 11 of 500 allowed.
    220-Local time is now 14:58. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER shareoup
    331 User shareoup OK. Password required
    PASS
    230-User shareoup has group access to: shareoup webusers2◇
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    CWD Para Leandro/23:04:2013/
    250 OK. Current directory is /Para Leandro/23:04:2013
    PWD
    257 "/Para Leandro/23:04:2013" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (186,202,153,34,236,112)
    Making data connection to 186.202.153.34 port 60528
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = 186.202.153.34, real_remote_addr = 0xbaca9922, port = 60528)
    Sent SOCKS request (version = 4 cmd = 1 port = 60528 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 17 reply.addr = bfff7e8c
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 2 shareoup shareoup 8192 Apr 23 19:59 .
    drwxr-xr-x 57 shareoup shareoup 8192 May 10 10:09 ..
    -rw-r--r-- 1 shareoup shareoup 238883442 Apr 23 12:55 OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    -rw-r--r-- 1 shareoup shareoup 433448524 Apr 23 19:59 OUP_8ANO_EF2_MATEMATICA_B1_C2_P3 Folder.zip
    226-Options: -a -l◇
    226 4 matches total
    TYPE L 8
    200-Missing argument
    200 TYPE is now 8-bit binary
    MDTM OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    213 20130423155534
    SIZE OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    213 238883442
    PASV
    227 Entering Passive Mode (186,202,153,34,237,185)
    Making data connection to 186.202.153.34 port 60857
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = 186.202.153.34, real_remote_addr = 0xbaca9922, port = 60857)
    Sent SOCKS request (version = 4 cmd = 1 port = 60857 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 18 reply.addr = bfff902c
    RETR OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    150-Accepted data connection
    150 233284.6 kbytes to download
    Download of OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip failed (err = 2,-30014) with 238883442 bytes transferred (state == RGET_RETRIEVING)
    retry_failed_operation derr = 2, -30014 retry_state = RETRY_RETRIEVING_START cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 1, tw->retry_count = 0
    Unsuccessful download of OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip as binary data (238.883.442/238.883.442 bytes, 1.105.941 bytes/sec, 3:36 elapsed) stopped at 16/05/13 15:04 (error: 2,-30014)
    Error retrieving file, will retry (attempt #0)
    ABOR
    send_cmd():con_conn->Putline() returns 2,-50
    ftp_abort: 2,-30014 (state == RETRY_CANCELING)
    Using SOCKS v4 gateway host: brisa.br.oup.com, port: 1080
    Connecting to ftp.share.oup.educacao.ws port 21 (Mac OS X firewall is allowing connections) (16/05/13 15:04)
    CStreamCFSocks::Connect(id = ffffffff) connecting to brisa.br.oup.com port 1080 srcport 0 (name = ftp.share.oup.educacao.ws, real_remote_addr = 0xbaca9922, port = 21)
    Sent SOCKS request (version = 4 cmd = 1 port = 21 addr = baca9922 userid = fetch@ hostname = ), result = 2,0
    Got SOCKS active reply code id = 15 reply.addr = bfff5fcc
    Connected to 186.202.153.34 port 21 (16/05/13 15:04)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 14 of 500 allowed.
    220-Local time is now 15:02. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    USER shareoup
    331 User shareoup OK. Password required
    PASS
    230-User shareoup has group access to: shareoup webusers2◇
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    CWD /Para Leandro/23:04:2013
    250 OK. Current directory is /Para Leandro/23:04:2013
    TYPE L 8
    200-Missing argument
    200 TYPE is now 8-bit binary
    MDTM OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    213 20130423155534
    SIZE OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip
    213 238883442
    Successful download of OUP_8ANO_EF2_MATEMATICA_B1_C1_P3 Folder.zip as binary data (0 bytes, 0 bytes/sec, 0:00 elapsed) completed at 16/05/13 15:04

    Posted 1 year ago #

  • Jim Matthews Administrator

    Thanks for posting those transcripts. Could you check the size of the downloaded file (select it in the Finder, and choose Get Info from the File menu)? It should be exactly 238,883,442 bytes.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Michel Member

    Hi Jim,

    thanks for the answer, i will check this on monday and let you know.

    regards

    Posted 1 year ago #

  • Michel Member

    Hi Jim, sorry for the late answer.

    i checked this and the size is exactly as you said. im attaching a pic to help. this is one of the corrputed files

    http://tinypic.com/r/16h7w4l/5

    please let me know if you need any information. and sorry again for the delay

    regards

    Posted 1 year ago #

  • Jim Matthews Administrator

    So Fetch is downloading the entire file, but it isn't unzipping correctly?

    You might try copying the file to the Windows computer (e.g. with a thumb drive) and seeing if you can unzip the file there. I don't know why a zip file would only expand on Windows, but it seems worth checking.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Michel Member

    yes, i cant unzip, says the file is corrupted or damaged when i try to unzip.

    i will try to do this and let you know.

    best

    Posted 1 year ago #

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