Website Update by Jim Matthews

Sharp-eyed visitors will notice that we recently updated this website. We changed some fonts (I especially like the Proxima Nova navigation links), improved some graphics, and added a couple new features. The site should load more quickly and look better, especially on Retina displays. The biggest new feature is that you can now retrieve your Fetch serial number by entering your email address. You should receive the email response with your order history within minutes. If you’ve changed addresses since you bought Fetch, you can still have us look up your license by hand.

Please let us know if you notice any problems with the site, or have any suggestions for further improvements.

In other news:


  • I have been downloading from Fetch and updating the site (monthly). Today the update is correct on my Fetch version but is not updating The Network Solution files. Has something changed?
    How can I get the changes files save for use?

    Ken Heard January 6, 2013
  • Hi Ken,

    I would recommend using our support form at . We’ll try to figure out what is going on.


    Jim Matthews
    Fetch Softworks

    Jim Matthews January 6, 2013
  • I lost my fetch and need to download to my new mac but when I request it on this site it says we will send you an email but I never get it. what am i doing wrong?

    Scott Lee May 2, 2013
  • Be sure to enter your current email address. If you don’t receive an answer, check your spam folder, in case our response is being treated as spam. If that still doesn’t work, use our feedback form at .


    Jim Matthews
    Fetch Softworks

    Jim Matthews May 2, 2013
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