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550 Access is Denied (5 posts)
- Started 10 years ago by Chris
- Latest reply 10 years ago from Chris
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Chris Member
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Jim Matthews Administrator
Hi,
This does look like a server issue. The server shows you as having permission to upload files in the /www/3450 folder, but when you try it says "Access is denied". I would talk to the server administrator.
Thanks,
Jim Matthews
Fetch Softworks -
Chris Member
Jim -
So, here's a follow-up question... since ALL my ftp destinations are saying that (except for the internal one), would it be safe to assume it's an issue with the server on my end?
I just find it odd that ALL my ftp destinations would stop working right about when we started having internal server issues as well.
Thanks...
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Jim Matthews Administrator
If you are getting that error on servers outside your company network, and not on a server that is inside your company network, that does suggest that the company network firewall is blocking the transfers.
Can you upload a file to the incoming folder at ftp.fetchsoftworks.com (leave Username and Password blank to login)? You should get an error when you enter the incoming folder, but then you should be able to upload files.
Thanks,
Jim Matthews
Fetch Softworks -
Chris Member
Jim -
Thanks again.
I tried the ftp you suggested, got the error message, clicked OK, then tried to transfer a test file only to get the Access is Denied message.
So, does that mean it's a firewall issue on my server?
- Page 1
Hi.
We've been having issues with our server, so I "think" that is where the problem might be, but I thought I'd go ahead and ask in case anyone can give any suggestions. Basically, I can no longer upload files to ftp sites that I recently was able to. I use Fetch 5.7.3 on a Mac OS 10.7.5. I CAN upload to our internal server, oddly enough. Here's the transcript:
Fetch 5.7.3 (5H683) Intel (Web Store) running on Mac OS X 10.7.5 (11G63) Intel English
StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
Partial serial FETCH55001-TLYE-63ER T
Connecting to 74.220.201.109 port 21 (Mac OS X firewall is allowing connections) (5/1/13 2:50 PM)
Connected to 74.220.201.109 port 21 (5/1/13 2:50 PM)
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 5 of 1000 allowed.
220-Local time is now 12:50. Server port: 21.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
USER huntsing
331 User huntsing OK. Password required
PASS
230 OK. Current restricted directory is /
SYST
215 UNIX Type: L8
PWD
257 "/" is your current location
MACB ENABLE
550 Access is denied.
CWD www/3450/
250 OK. Current directory is /www/3450
PWD
257 "/www/3450" is your current location
PWD
257 "/www/3450" is your current location
TYPE A
200 TYPE is now ASCII
PASV
227 Entering Passive Mode (74,220,201,109,163,65)
Making data connection to 74.220.201.109 port 41793
LIST
150 Accepted data connection
drwxr-xr-x 3 huntsing huntsing 4096 Apr 29 11:33 .
drwxrwxrwx 1 huntsing huntsing 11 Dec 12 2009 ..
-rw-r--r-- 1 huntsing huntsing 38675 Apr 19 13:16 Bonbids Template.html
-rw-r--r-- 1 huntsing huntsing 38821 Apr 23 11:48 Bonbids Template.v2.html
-rw-r--r-- 1 huntsing huntsing 38839 Apr 29 11:29 Bonbids Template.v3.html
-rw-r--r-- 1 huntsing huntsing 52471 Apr 19 13:03 Bonbids Weekly Deals.html
drwxr-xr-x 2 huntsing huntsing 4096 Apr 23 11:51 Bonbids Weekly Deals_files
-rw-r--r-- 1 huntsing huntsing 52188 Apr 23 11:47 Charity Auctions and Deal Giveaways.v2.html
226-Options: -a -l◇
226 8 matches total
PWD
257 "/www/3450" is your current location
Update check skipped at 5/1/13 2:52 PM (next check after 5/4/13 7:53 AM)
PWD
257 "/www/3450" is your current location
PWD
257 "/www/3450" is your current location
PASV
227 Entering Passive Mode (74,220,201,109,41,236)
Making data connection to 74.220.201.109 port 10732
STOR BonbidTemplatev4.html
550 Access is denied.
ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
Error setting up upload of BonbidTemplatev4.html, will retry (attempt #1)
PWD
257 "/www/3450" is your current location
PASV
227 Entering Passive Mode (74,220,201,109,75,185)
Making data connection to 74.220.201.109 port 19385
STOR BonbidTemplatev4.html
550 Access is denied.
ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
Error setting up upload of BonbidTemplatev4.html, will retry (attempt #2)
PWD
257 "/www/3450" is your current location
PASV
227 Entering Passive Mode (74,220,201,109,41,189)
Making data connection to 74.220.201.109 port 10685
STOR BonbidTemplatev4.html
550 Access is denied.
ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
Error setting up upload of BonbidTemplatev4.html, will retry (attempt #3)
PWD
257 "/www/3450" is your current location
PASV
227 Entering Passive Mode (74,220,201,109,126,212)
Making data connection to 74.220.201.109 port 32468
STOR BonbidTemplatev4.html
550 Access is denied.
ftp_store_setup: 2,-30004 (state == RPUT_SETTING_UP)
retry_failed_operation derr = 2, -30004 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
Fetch could not put “BonbidTemplatev4.html” because the FTP server encountered an error accessing a file or folder. (If you entered a file name, folder name, or URL, check that it is correct.
Server responded: “Access is denied.”)
ABOR
FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 48013757 reply_received = 48013757 TickCount() - reply_received = 0
FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 48013758 reply_received = 48013757 TickCount() - reply_received = 1
FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 48013758 reply_received = 48013757 TickCount() - reply_received = 1
FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 48013758 reply_received = 48013757 TickCount() - reply_received = 1
FTP::ftp_abort() FTP_ABOR_SENT_CMD TickCount() = 48013759 reply_received = 48013757 TickCount() - reply_received = 2
550 Access is denied.
PWD
257 "/www/3450" is your current location
PWD
257 "/www/3450" is your current location
PWD
257 "/www/3450" is your current location
PWD
257 "/www/3450" is your current location
Posted 10 years ago #