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5.6 won't launch (4 posts)
- Started 8 years ago by Michelle Buckelew
- Latest reply 7 years ago from Jim Matthews
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Michelle Buckelew Member
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Jim Matthews Administrator
I would download a copy of Fetch 5.7.5 and give it a try. You can download it from:
http://fetchsoftworks.com/fetch/download/latest
If it won't open please contact us at http://fetchsoftworks.com/fetch/feedback and we'll help troubleshoot the problem.
Thanks,
Jim Matthews
Fetch Softworks -
Robert Member
I'm having the same problem as Michelle, 5.5 stopped working, running Yosemite 10.10.3. I downloaded the 5.7 version (bought a new license for $30) and it still won't open. When I click on it nothing happens.
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Jim Matthews Administrator
Hi Robert,,
I'd like to take a look at your Fetch.log file to see if I can figure out why this is happening. To find Fetch.log:
1) Choose Go to Folder… from the Go menu in the Finder
2) Enter:~/Library/com.fetchsoftworks.Fetch/Logs
and click Go
Then email Fetch.log to bugs@fetchsoftworks.com
Thanks,
Jim Matthews
Fetch Softworks
- Page 1
running Yosemite 10.10.3, fetch 5.6, all the sudden this morning won't launch at all, any suggestions?
Posted 8 years ago #