Fetch Softworks

Addition to "no upload on G4..." message (8 posts)

• Started 19 years ago by Jane
• Latest reply 19 years ago from Jane

• Jane Member

  I was going to the menu using "Put Folders and Files" as I normally did on my G3. But I just tried the "Put Files" button and that worked. Maybe that's why I was able to make it work the first time and just didn't realize I'd done it. Anyway, the menu selection doesn't seem to work. As I said, this is a new Powerbook G4 just received last week. Running Norton Systemworks 3. Thanks!

  Posted 19 years ago #

• Jim Matthews Administrator

  Uploading should work the same whether you press the Put Files button or choose "Put Folders and Files" from the Remote menu. If you continue to have trouble with Put Folders and Files could you post the contents of the Fetch Transcript window after you see the problem?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• Jane Member

  Dear Jim, The problem repeated. I don't really understand the transcript, so I'm not sure what to include, but here goes:

  Here is the transcript after I closed the "Open" box, after the "Add" button gave no response. The button lit when I clicked it, but didn't respond [Please note, however, that it worked for a while, and I was able to upload some files]:

  257 "/jane/bridges" is current directory.
  PORT 192,168,2,31,90,242
  200 PORT command successful.
  LIST
  150 Opening ASCII mode data connection for '/bin/ls'.
  total 16
  drwxr-xr-x 5 treestudio www 512 Oct 12 22:59 images
  -rw-r--r-- 1 treestudio www 14647 Oct 12 23:42 index.html
  226 Transfer complete.
  DELE index.html
  250 DELE command successful.

  And here is the transcript when I used the button on the main Fetch window and it worked:

  200 PORT command successful.
  LIST
  150 Opening ASCII mode data connection for '/bin/ls'.
  total 16
  drwxr-xr-x 5 treestudio www 512 Oct 12 22:59 images
  -rw-r--r-- 1 treestudio www 14647 Oct 12 23:42 index.html
  226 Transfer complete.
  DELE index.html
  250 DELE command successful.
  PWD
  257 "/jane/bridges" is current directory.
  PORT 192,168,2,31,6,171
  200 PORT command successful.
  STOR index.html
  150 Opening ASCII mode data connection for 'index.html'.
  226 Transfer complete.
  Upload complete at 10/12/03 10:53:34 PM

  Please let me know if I need to give you more of the transcript. And thank you for your help!

  Posted 19 years ago #

• Jane Member

  It suddenly worked again, and here is the transcript:

  CWD jane/bridges
  250 CWD command successful.
  PWD
  257 "/jane/bridges" is current directory.
  DELE index.html
  250 DELE command successful.
  PORT 192,168,2,31,209,105
  200 PORT command successful.
  LIST
  150 Opening ASCII mode data connection for '/bin/ls'.
  total 1
  drwxr-xr-x 5 treestudio www 512 Oct 12 22:59 images
  226 Transfer complete.
  PORT 192,168,2,31,126,215
  200 PORT command successful.
  STOR index.html
  150 Opening ASCII mode data connection for 'index.html'.
  226 Transfer complete.
  Upload complete at 10/12/03 11:25:04 PM

  Posted 19 years ago #

• Jim Matthews Administrator

  If you use "Put Folders and Files..." you should select a file or folder you want to upload, press the Add button, select another, press Add, and so on until you see a list of all the items you want to upload in the lower half of the window. Then you want to press the Done button.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• Jane Member

  Thanks JIm, but actually I've used Fetch a zillion times. That's what I did, but the Add button would not respond.

  Posted 19 years ago #

• Jim Matthews Administrator

  Was the Add button disabled (greyed out) or did it not add anything to the lower list? Was something selected in the upper list when you clicked Add?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• Jane Member

  Hi Jim, I just used the software again tonight and had the same problem. The Add button is not grayed out. It actually lights when I click, as if everything is normal, but does not make the connection to the next box. And yes, I had the files listed and highlighted in the lower box. I can use the workaround of using the button in the main box, but that's not going to cut it when I have lots of folders and files. But the strange thing is that a few times it did work for me. But more often then not, the connection is not made. Has anyone else with had this problem or is it just me? Thank you!

  Posted 19 years ago #