Fetch Softworks

After years of working right Fetch (5.8.3) times out. (4 posts)

• Started 7 months ago by Ginger
• Latest reply 6 months ago from Ginger

• Ginger Member

  This is the error: Fetch could not get the file list because there was a timeout trying to establish a passive mode data connection. A server firewall might be blocking passive mode (PASV) transfers. Please ask the server administrator for help.

  I upgraded to 5.8.3, toggled the passive mode button on Fetch, upgraded to Ventura OS on iMac (after talking toApple Support) and finally downloaded FileZilla which works just fine.

  But I am used to and prefer Fetch.

  Can anyone help me please?

  Posted 7 months ago #

• Ginger Member

  Is Fetch now obsolete? Can someone help me use it again? Thank you!

  Posted 7 months ago #

• Jim Matthews Administrator

  Hi Ginger,

  Could you contact me at https://fetchsoftworks.com/fetch/feedback with the contents of the Fetch Transcript window after you try to connect?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 7 months ago #

• Ginger Member

  Jim Matthews recommended I use FTP with TLS/SSL as my Connect method and it worked. I am back using Fetch. Thank you!!!

  Posted 6 months ago #