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After years of working right Fetch (5.8.3) times out. (4 posts)

  • Started 1 year ago by Ginger
  • Latest reply 12 months ago from Ginger
  • Ginger Member

    This is the error: Fetch could not get the file list because there was a timeout trying to establish a passive mode data connection. A server firewall might be blocking passive mode (PASV) transfers. Please ask the server administrator for help.

    I upgraded to 5.8.3, toggled the passive mode button on Fetch, upgraded to Ventura OS on iMac (after talking toApple Support) and finally downloaded FileZilla which works just fine.

    But I am used to and prefer Fetch.

    Can anyone help me please?

    Posted 1 year ago #

  • Ginger Member

    Is Fetch now obsolete? Can someone help me use it again? Thank you!

    Posted 12 months ago #

  • Jim Matthews Administrator

    Hi Ginger,

    Could you contact me at with the contents of the Fetch Transcript window after you try to connect?


    Jim Matthews
    Fetch Softworks

    Posted 12 months ago #

  • Ginger Member

    Jim Matthews recommended I use FTP with TLS/SSL as my Connect method and it worked. I am back using Fetch. Thank you!!!

    Posted 12 months ago #


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