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After years of working right Fetch (5.8.3) times out. (4 posts)

  • Started 7 months ago by Ginger
  • Latest reply 6 months ago from Ginger
  • Ginger Member

    This is the error: Fetch could not get the file list because there was a timeout trying to establish a passive mode data connection. A server firewall might be blocking passive mode (PASV) transfers. Please ask the server administrator for help.

    I upgraded to 5.8.3, toggled the passive mode button on Fetch, upgraded to Ventura OS on iMac (after talking toApple Support) and finally downloaded FileZilla which works just fine.

    But I am used to and prefer Fetch.

    Can anyone help me please?

    Posted 7 months ago #

  • Ginger Member

    Is Fetch now obsolete? Can someone help me use it again? Thank you!

    Posted 7 months ago #

  • Jim Matthews Administrator

    Hi Ginger,

    Could you contact me at with the contents of the Fetch Transcript window after you try to connect?


    Jim Matthews
    Fetch Softworks

    Posted 7 months ago #

  • Ginger Member

    Jim Matthews recommended I use FTP with TLS/SSL as my Connect method and it worked. I am back using Fetch. Thank you!!!

    Posted 6 months ago #


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