Fetch Softworks

All of a sudden fpt won't connect (2 posts)

• Started 13 years ago by Amy
• Latest reply 13 years ago from Scott McGuire

• Amy Member

  Hi, we use fetch to transfer files and all of a sudden last week we started getting this message:
  an stp connection to ftp.xxx.com could not be opened because the connection refused.

  Any suggestions why this would happen and how to get it to stop?

  Thx - Amy

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi Amy,

  Just to be clear, are you trying to connect to your server using SFTP or FTP?

  And if you are using SFTP, are you sure that is the option you want? (It may well be, but we find people often select it by accident when their server doesn't support it.)

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #