Fetch Softworks

Associated Files (6 posts)

• Started 8 years ago by Dan
• Latest reply 8 years ago from Jim Matthews

• Dan Member

  Recently had reinstall issues and have lost all my shortcuts. Is there a way to retrieve them from somewhere in the system? Running Mac OS 10.9.5 Thank you!

  Posted 8 years ago #

• Jim Matthews Administrator

  Fetch keeps shortcuts in a file named com.fetchsoftworks.Fetch.Shortcuts.plist, which is stored in the Preferences folder inside the Library folder of your home folder. Do you have a copy of that file from a backup?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• Dan Member

  Thanks, Jim. While I do have Time Capsule/Time Machine used for backup, I cannot find that file for the life of me! I think something has drastically changed but I'm still looking. Thank you so much for your help!

  Posted 8 years ago #

• Jim Matthews Administrator

  To find those files in Time Machine, choose "Go to Folder…" from the Go menu in the Finder and enter:

  ~/Library/Preferences

  and click Go. Then invoke Time Machine to look at past versions of that folder.

  Good luck!

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• Dan Member

  Okay, Jim, I was just sharing my screen with Apple and it appears that I should download the Fetch program and reinstall, since the plist simply does not exist. By doing so, I am hoping that it will provide the location of the former shortcuts but if not, at least it will be set properly for the future, which it is not now. Can you please advise how or where to redownload?

  Posted 8 years ago #

• Jim Matthews Administrator

  You can download Fetch from:

  http://fetchsoftworks.com/fetch/download/latest

  It doesn't matter where you install it on your Mac, but I usually put it in the Applications folder.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #