Fetch Softworks

AUTH THIS unsupported (6 posts)

• Started 18 years ago by GeoffM1968
• Latest reply 18 years ago from Scott McGuire

• GeoffM1968 Member

  What would be causing an error which states:

  FTP connection to "ftp.mydomain.com" could not be opened because of the FTP server sent an unexpected response.

  Check the Fetch Transcript window for more information. Server responded: "AUTH THIS unsupported"

  Thanks - Geoff

  Posted 18 years ago #

• GeoffM1968 Member

  I upgraded to 5.0.1 from 5.0 but still same issue. Transcript says:

  Fetch 5.0.1 (5A645) running on Mac OS X 10.3.9 (7W98)
  StuffIt Engine 0x800, StuffIt SDK Version StuffIt version 7.0.3 (StuffIt Features Not Available)
  Partial serial FETCH5X001-9QRW-6VBU T
  Connecting to ftp. mydomain.com port 21 (6/1/05 9:27:09 PM)
  Connected to 209.240.xxx.xxx port 21 (6/1/05 9:27:09 PM)
  220 ProFTPD 1.2.9 Server ready.
  ADAT
  500 ADAT not understood
  AUTH This command is checking whether this server supports Kerberos or GSS security, see RFC 2228
  500 AUTH not understood
  USER mydomain.com
  504 AUTH THIS unsupported
  Update check started at 06/01/2005 09:28 PM
  Update check started at 06/01/2005 09:29 PM
  Update check started at 06/01/2005 09:30 PM
  Update check started at 06/01/2005 09:31 PM
  Update check started at 06/01/2005 09:32 PM
  Update check started at 06/01/2005 09:33 PM
  Connecting to ftp.oakmediacreations.com port 21 (6/1/05 9:33:51 PM)
  Connected to 209.240.129.103 port 21 (6/1/05 9:33:56 PM)
  220 ProFTPD 1.2.9 Server ready.
  ADAT
  500 ADAT not understood
  AUTH This command is checking whether this server supports Kerberos or GSS security, see RFC 2228
  500 AUTH not understood
  USER oakmediacreations.com
  504 AUTH THIS unsupported
  Update check started at 06/01/2005 09:34 PM
  Update check started at 06/01/2005 09:35 PM

  Thanks - Geoff

  Posted 18 years ago #

• Scott McGuire Administrator

  It looks like your server does not like one of the lines Fetch is sending. We will investigate that.

  In the meantime, you should be able to stop these errors by doing the following:

  1) Choose Fetch > Preferences
  2) Click on the Obscure tab
  3) Check the "Do not send ADAT probe command" checkbox
  4) Close the preferences window
  5) Try connecting to this server again

  Let us know if this does not fix the problem.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #

• GeoffM1968 Member

  That did the trick.

  Posted 18 years ago #

• GeoffM1968 Member

  If it helps, my site is hosted by http://www.tierra.net/

  Posted 18 years ago #

• Scott McGuire Administrator

  Thanks for the followup and additional information, Geoff.

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #