Fetch Softworks

Automatic Transfer of File (6 posts)

• Started 9 years ago by Al Rubin
• Latest reply 9 years ago from Jim Matthews

• Al Rubin Member

  I have a problem when I use Fetch to upload files to one of my websites. The problem only occurs on one of my websites... all the other sites work fine with no problems. The problem is this: as soon as I connect with the website, Fetch automatically downloads one file (and only one file). The same file is downloaded each time. How do I stop this? I've searched Help and every other place on the Fetch application, but can not find an answer. I am using Fetch 5.3.1 on an eMac with Tiger (10.4.11). HELP.......

  Posted 9 years ago #

• Jim Matthews Administrator

  Hi,

  Thanks for contacting us. How are you opening this connection? Are you using the New Connection window, the Shortcuts menu, a Droplet Shortcut, or some other method?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• Al Rubin Member

  I use the Shortcuts menu for all of my sites, and this problem only happens for one site on the same server.

  Posted 9 years ago #

• Jim Matthews Administrator

  I would:

  1) Choose Show Shortcuts from the Shortcuts menu
  2) Select the shortcut in question
  3) Choose Edit Shortcut from the Shortcuts menu

  Look in the Path field. Do you see the name of the file that is being downloaded? If so, remove that part of the path and click OK. If you don't see the file name, what do you see?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 9 years ago #

• Al Rubin Member

  Thanks Jim, PROBLEM SOLVED! The file name was in the path... removed it and now everything is OK.
  Your quick response and helpful advice are most sincerely appreciated. LONG LIVE FETCH!!

  Posted 9 years ago #

• Jim Matthews Administrator

  You're very welcome!

  Posted 9 years ago #