Fetch Softworks

browser error? (2 posts)

• Started 18 years ago by guest
• Latest reply 18 years ago from Scott McGuire

• guest Registered Member

  Hey.. right. getting an error (As everyone else is)
  "An error occured opening that folder on the FTP server. Make sure you have permission to access that folder"
  Details: A connection with the server could not be established.

  Now, this happenes when i put the address into a normal web browser. But when i use an ftp client it all goes well, and i get in. I have unchecked "use passive ftp" and i have checked "enable folder view on ftp sites"

  any ideas.

  thanks

  Posted 18 years ago #

• Scott McGuire Administrator

  Hi,

  Could you please clarify... are you seeing this error when you try to connect with Fetch, or when you try to open the address in a web browser?

  If you are getting the error with Fetch, after you try to connect and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #