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Can no longer log in... (3 posts)

  • Started 6 years ago by Sandman
  • Latest reply 6 years ago from Sandman
  • Sandman Member

    FTP Server "drops connection" and I can no longer log in on any of my computers for the past few days. I talked to AppleCare Support and to my Server peeps and they all conclude that this is a Fetch issue. Please advise. Thanks.

    Posted 6 years ago #

  • Jim Matthews Administrator

    Hi,

    Could you choose "Fetch Transcript" from the Window menu and post the contents after you get this drops connection error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 6 years ago #

  • Sandman Member

    Thanks Jim. It turns out that the issue was being caused by my Apple Airport time Capsule being in DHCP and NAT mode when it should be in Bridge (off) mode with my service provider modem being the principal (NAT) provider. When I switched to Bridge, Fetch works fine again. Thanks.

    Posted 6 years ago #

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