Your best friend for file transfer.

Fetch application logoFetch

Can no longer log in... (3 posts)

  • Started 5 months ago by Sandman
  • Latest reply 5 months ago from Sandman
  • Sandman Member

    FTP Server "drops connection" and I can no longer log in on any of my computers for the past few days. I talked to AppleCare Support and to my Server peeps and they all conclude that this is a Fetch issue. Please advise. Thanks.

    Posted 5 months ago #

  • Jim Matthews Administrator

    Hi,

    Could you choose "Fetch Transcript" from the Window menu and post the contents after you get this drops connection error?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 5 months ago #

  • Sandman Member

    Thanks Jim. It turns out that the issue was being caused by my Apple Airport time Capsule being in DHCP and NAT mode when it should be in Bridge (off) mode with my service provider modem being the principal (NAT) provider. When I switched to Bridge, Fetch works fine again. Thanks.

    Posted 5 months ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.