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Can only have one FTP with TLS/SSL connection to a server at a time (5 posts)

  • Started 4 months ago by jonprocter
  • Latest reply 3 months ago from jonprocter
  • jonprocter Member

    Hi there!

    I've just started using Fetch (I LOVE all the dogs in it, by the way!) and it's very good but I'm having a problem with FTP with TLS/SSL.

    I've noticed that if I try and connect to a single server with multiple connections (aka different FTP accounts/hosting accounts on the same destination server), older connections stop working as soon as I make a new connection with a different user and I can't upload/navigate/do anything. I get two error messages (it alternated between the two):

    Fetch could not get the file list because the TLS/SSL connection to the server was closed
    and
    Fetch could not open the folder because the FTP server sent an unexpected response ("TLS session of data connection has not resumed or the session does not match the control connection").

    I've tried doing this with different FTP clients (trial download of Transmit and FileZilla) with the exact same server settings and they both work fine - seems to just be Fetch that's having problems.

    Any ideas?

    Thanks!

    Posted 4 months ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for contacting us. Are you running Fetch 5.7.7?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 months ago #

  • jonprocter Member

    Hi Jim,

    Thanks for your reply. Yep I am (Version 5.7.7 (5H1795, Web Store) according to 'About Fetch') - running it on macOS 10.13.3 (17D102) if that's any help too.

    Cheers.

    Jon.

    Posted 4 months ago #

  • Jim Matthews Administrator

    Hi,

    I'm afraid I don't have a solution for you. Fetch uses an macOS API for TLS/SSL connections that does not offer good support for the feature required by this server. You might stick to Transmit or FileZilla; they use alternative APIs.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 months ago #

  • jonprocter Member

    Hi Jim,

    Okey dokey that's fine! Thanks for looking at it anyway :)

    I don't need to do it very often so it's not too much of a problem.

    Thanks again.

    Jon.

    Posted 3 months ago #

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