Fetch Softworks

Can only have one FTP with TLS/SSL connection to a server at a time (5 posts)

• Started 5 years ago by jonprocter
• Latest reply 5 years ago from jonprocter

• jonprocter Member

  Hi there!

  I've just started using Fetch (I LOVE all the dogs in it, by the way!) and it's very good but I'm having a problem with FTP with TLS/SSL.

  I've noticed that if I try and connect to a single server with multiple connections (aka different FTP accounts/hosting accounts on the same destination server), older connections stop working as soon as I make a new connection with a different user and I can't upload/navigate/do anything. I get two error messages (it alternated between the two):

  Fetch could not get the file list because the TLS/SSL connection to the server was closed
  and
  Fetch could not open the folder because the FTP server sent an unexpected response ("TLS session of data connection has not resumed or the session does not match the control connection").

  I've tried doing this with different FTP clients (trial download of Transmit and FileZilla) with the exact same server settings and they both work fine - seems to just be Fetch that's having problems.

  Any ideas?

  Thanks!

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  Thanks for contacting us. Are you running Fetch 5.7.7?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• jonprocter Member

  Hi Jim,

  Thanks for your reply. Yep I am (Version 5.7.7 (5H1795, Web Store) according to 'About Fetch') - running it on macOS 10.13.3 (17D102) if that's any help too.

  Cheers.

  Jon.

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  I'm afraid I don't have a solution for you. Fetch uses an macOS API for TLS/SSL connections that does not offer good support for the feature required by this server. You might stick to Transmit or FileZilla; they use alternative APIs.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• jonprocter Member

  Hi Jim,

  Okey dokey that's fine! Thanks for looking at it anyway :)

  I don't need to do it very often so it's not too much of a problem.

  Thanks again.

  Jon.

  Posted 5 years ago #