Fetch Softworks

Can upload, not open or delete (2 posts)

• Started 17 years ago by Sonja
• Latest reply 17 years ago from Scott McGuire

• Sonja Member

  I run Fetch 5.0.1 on OS X 10.4.7.
  I often encounter an error with opening newly uploaded folders or files, but then I am able to delete them again with using 'Send FTP Commands' (DELE and RMD). But now I'm stuck, I can't remove a folder (called 'gallery') at all.

  On delete:
  Requested item is not a folder or could not be accessed.
  PWD
  257 "/public/sites/www.xxx.com/afolder"

  On FTP command RMD:
  FTP server sent un unexpected response
  RMD gallery
  550 Remove directory operation failed.
  ftp_cmd/ftp_user: -30000 (state == QUOTE_CMD)
  PWD
  257 "/public/sites/www.www.com/afolder"
  TYPE A
  200 Switching to ASCII mode.
  PASV
  227 Entering Passive Mode (81,4,97,144,50,237)
  LIST -al
  150 Here comes the directory listing.
  drwxr-xr-x 6 45801 45888 176 Nov 27 09:55 .
  drwxr-xr-x 7 45801 45888 1304 Nov 27 09:02 ..
  drw-rw-r-x 3 45801 45888 80 Nov 27 09:35 theundeletablefolder
  -rw-r--r-- 1 45801 45888 30 Nov 27 08:23 index.php
  drwxr-xr-x 2 45801 45888 48 Nov 27 11:35 media
  drwxr-xr-x 5 45801 45888 496 Nov 27 09:26 plugins
  drwxr-xr-x 4 45801 45888 96 Nov 27 08:23 themes
  226 Directory send OK.

  What to do?

  --------------------------------------------

  Thank you for your swift reply Scott. For security reasons I sent an email.

  By the way, despite this small recent trouble, I think Fetch is an e-x-c-e-l-l-e-n-t program, and I have been using it since day one.

  Sonja

  [This message has been edited by Sonja (edited 11-27-2006).]

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  First, I would try the latest version of Fetch, version 5.1.1, and see if it works any better for you.

  If not, for problems like this, it's helpful for us to see the entire transcript - from opening the connection to the problem - unchanged. If you do not feel comfortable posting the unedited transcript to a public message board, please send a short description of the problem, and the entire transcript, to:

  bugs at fetchsoftworks dot com

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #