Fetch Softworks

Cannot change shortcut passwords (5 posts)

• Started 16 years ago by gatenine
• Latest reply 16 years ago from Scott McGuire

• gatenine Member

  Hi,

  aftter upgrading to Leopard I can'y save changes I made to the shortcut password field.

  I get the following error message:

  ---

  These settings cannot be used because you do not have permission to save a file there.

  Try changing the permissions of the destination folder, or saving to a different folder.

  ---

  Which destination folder iis fetch talking about?

  [This message has been edited by gatenine (edited 11-05-2007).]

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Could you please describe exactly what steps you took in Fetch that caused this error?

  That will help us figure out what it's talking about.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• gatenine Member

  HI,

  these are the steps:

  1. From shortcort menu -> New Shortcut
  2. Add Name, HostName, Username
  3. Add password
  4. Click OK
  5. Errormessage as described

  If i don't fill in a password and click ok, the shortcut is saved whithout any problem. If you edit the newly made shortcut and than add a password you also get the error.

  Posted 16 years ago #

• gatenine Member

  Hi,

  the problem has been resolved and is directly connected to a Leopard Keychain issue.

  http://docs.info.apple.com/article.html?artnum=306862

  Thanks for the quick response and maybe this info can help others with the same problem.

  Mac OS X 10.5: Keychain cannot be found message after upgrade install

  Issue or symptom

  When an application attempts to access the keychain for the first time in Mac OS X 10.5, a password prompt appears. Even if a correct password is entered and the "Remember this password in my keychain" checkbox is selected, this alert may appear:

  Keychain "name" cannot be found to store "sampleitem"
  Your keychain may have been renamed, deleted, or it's on a unmounted volume.
  You can then click Cancel or Reset To Defaults. The alert may appear again.

  If Reset To Defaults is clicked two times, a new, empty keychain will be created. Previously-stored passwords will not be present in the new keychain, but this issue should no longer occur.

  Products affected

  Mac OS X 10.5 Leopard
  Mac OS X 10.5 Server
  Solution

  To recover the original keychain with the former passwords, follow these steps:

  If you have not clicked Reset To Defaults yet

  Go to ~/Library/Preferences/
  Delete the "com.apple.security.plist" file
  If you have clicked Reset To Defaults one time

  Go to ~/Library/Keychains/
  Rename the "login_renamed1.keychain" file to "login.keychain"
  If you have clicked Reset To Defaults twice

  Go to ~/Library/Keychains/
  Delete login.keychain
  Rename the "login_renamed1.keychain" file to "login.keychain"

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  We're glad to hear that you've resolved the problem, and thanks for the tip, we'll keep it in mind.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #