Fetch Softworks

cannot connect to my ftp, did last week (2 posts)

• Started 17 years ago by Cero Wood
• Latest reply 17 years ago from Scott McGuire

• Cero Wood Member

  I am having problems with fetch 5.05.
  on Mac tiger G5 and a week ago I could connect no problem, now I get a Authentication Failure error message. I can connect to other OK, but I keep having a "stall" on files that are larger than 13mgs.

  I have re-entered all the Host name, Username and password and will not connect. Any insight would help. I have included the Fetch Transcript report:

  Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.4.4 (8G32) PowerPC English
  StuffIt Engine 0x812, StuffIt SDK Version 10.0
  Partial serial FETCH5X001-PMWS-3TLM T
  Update check skipped at 03/21/2006 12:33 PM (next check after 03/29/2006 02:49 PM)
  Connecting to ftp.cerowoodart.com port 21 (OS X firewall is on) (3/21/06 12:45:46 PM)
  Connected to 66.235.211.64 port 21 (3/21/06 12:45:46 PM)
  220---------- Welcome to Pure-FTPd [TLS] ----------
  220-You are user number 2 of 50 allowed.
  220-Local time is now 11:45. Server port: 21.
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  USER cerowood
  331 User cerowood OK. Password required
  PASS
  530 Authentication failed, sorry
  Update check skipped at 03/21/2006 12:54 PM (next check after 03/28/2006 02:42 PM)
  Connecting to ftp.cerowoodart.com port 21 (OS X firewall is on) (3/21/06 1:04:57 PM)
  Connected to 66.235.211.64 port 21 (3/21/06 1:04:58 PM)
  220---------- Welcome to Pure-FTPd [TLS] ----------
  220-You are user number 2 of 50 allowed.
  220-Local time is now 12:04. Server port: 21.
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  USER cerowood
  331 User cerowood OK. Password required
  PASS
  530 Authentication failed, sorry

  [This message has been edited by Cero Wood (edited 03-21-2006).]

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  This looks like a server problem. You should contact your server administrator or hosting company and ask them to look into why your username and password are being rejected.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #